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Junior Application Support Specialist (1st Level)

Eingestellt von Stamford Consultants AG

Gesuchte Skills: Support, Sql, Oracle, Unix

Projektbeschreibung

Key deliverables within this role include:

- Managing communication with internal clients within the Business and other IT teams (eg Application Development, Technology Infrastructure Services)
- Own and manage incidents through to resolution including investigating complex problems involving multiple systems and involving other IT teams as required
- Act as a leader during major incidents - helping to engage other teams as required and driving resolution of incidents having major impact to our business
- Act as a key stakeholder within development projects to ensure quality within software delivery and onboarding of knowledge from Application Development teams
- Performing out-of-hours work as required within a compensated and pre-allocated shift to provide support for application

The ideal candidate will frequently be required to work within a team of around 5-10 application support analysts, and will use their initiative in making sound decisions and judgments based on their Business and IT experience & knowledge.

Experience with Unix (eg handling files, searching logs, checking processes)
Experience with SQL querying (Oracle/Microsoft SQL)
Strong team player
Good listening
Ideally 2-4 years experience required

Projektdetails

  • Einsatzort:

    Zürich, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Stamford Consultants AG