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Junior Application Support Specialist (1st Level)
Eingestellt von Stamford Consultants AG
Gesuchte Skills: Support, Sql, Oracle, Unix
Projektbeschreibung
Key deliverables within this role include:
- Managing communication with internal clients within the Business and other IT teams (eg Application Development, Technology Infrastructure Services)
- Own and manage incidents through to resolution including investigating complex problems involving multiple systems and involving other IT teams as required
- Act as a leader during major incidents - helping to engage other teams as required and driving resolution of incidents having major impact to our business
- Act as a key stakeholder within development projects to ensure quality within software delivery and onboarding of knowledge from Application Development teams
- Performing out-of-hours work as required within a compensated and pre-allocated shift to provide support for application
The ideal candidate will frequently be required to work within a team of around 5-10 application support analysts, and will use their initiative in making sound decisions and judgments based on their Business and IT experience & knowledge.
Experience with Unix (eg handling files, searching logs, checking processes)
Experience with SQL querying (Oracle/Microsoft SQL)
Strong team player
Good listening
Ideally 2-4 years experience required
- Managing communication with internal clients within the Business and other IT teams (eg Application Development, Technology Infrastructure Services)
- Own and manage incidents through to resolution including investigating complex problems involving multiple systems and involving other IT teams as required
- Act as a leader during major incidents - helping to engage other teams as required and driving resolution of incidents having major impact to our business
- Act as a key stakeholder within development projects to ensure quality within software delivery and onboarding of knowledge from Application Development teams
- Performing out-of-hours work as required within a compensated and pre-allocated shift to provide support for application
The ideal candidate will frequently be required to work within a team of around 5-10 application support analysts, and will use their initiative in making sound decisions and judgments based on their Business and IT experience & knowledge.
Experience with Unix (eg handling files, searching logs, checking processes)
Experience with SQL querying (Oracle/Microsoft SQL)
Strong team player
Good listening
Ideally 2-4 years experience required
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges