Job Opportunity for Transition Manager Spanish Or Hungarian Spain/HUNG

JD:

Transition Management

For Hungary - fluent Hungarian, English/For Spain - fluent Spanish,

Coordinate local transition program performance across defined phases and work streams

Initiate and mobilize the transition project teams across operations and Business Enabling Functions

Conduct detailed Transition Planning in accordance to defined Process Go-Live commitments.

Monitor overall progress against the defined plan. Track and resolve issues, initiate corrective actions as appropriate to manage delays

Establish and manage relationship with client's business and project stakeholders. Manage expectations across key internal and external stakeholders of the project

Ensure Transition deliverables in accordance to defined methodology with high level of quality, timeliness and within budget

Manage and motivate the transition team for desired levels of performance and deliverable quality. Manage and resolve team conflicts, if any

Identify, evaluate and manage risks through the transition life cycle to avoid impact to timelines.

Report transition progress at defined intervals to Management teams ( Client and Internal ) for effective governance and timely issue resolution

Review and manage changes through the transition life cycle

Document and share project learning's for continuous improvements

Key Skill

Extensive practical experience of successful Service Transition Management

Knowledge/Experience of BPO preferred

Leadership and people management skills

Excellent communication, stakeholder management and influencing skills.