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ITSM Project Manager
Eingestellt von Red - The Global SAP Solutions Provider
Gesuchte Skills: Client, Support
Projektbeschreibung
Our Key Account client at RED is looking for an ITSM project manager with around 7 years of experience, with a recent focus on ServiceNow.
Please find more information below;
- Support ITIL process transition from Remedy to ServiceNow with focus on operation processes (Incident Mgt/Config Mgt/Problem Mgt/Change Mgt).
- Strong understanding of pharmaceutical global Service Management environment.
- Contribute to Data Harmonisation process for IT operations, Establishing Data Governance model, contributing to defining Data Architecture Blueprints, Reference and Master Data Management, Data Quality and Lifecycle Management.
- Required expertise and good/extensive track record in process analysis, common terms definition and Datamodelling.
- ITIL Expert with proven experience with ITSM Tools (RoD and SNow) both from definition and operation standpoint.
If you are interested please send your CV to (see below)
Please find more information below;
- Support ITIL process transition from Remedy to ServiceNow with focus on operation processes (Incident Mgt/Config Mgt/Problem Mgt/Change Mgt).
- Strong understanding of pharmaceutical global Service Management environment.
- Contribute to Data Harmonisation process for IT operations, Establishing Data Governance model, contributing to defining Data Architecture Blueprints, Reference and Master Data Management, Data Quality and Lifecycle Management.
- Required expertise and good/extensive track record in process analysis, common terms definition and Datamodelling.
- ITIL Expert with proven experience with ITSM Tools (RoD and SNow) both from definition and operation standpoint.
If you are interested please send your CV to (see below)
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges