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ITSM or Servicenow OR SAAS OR Service desk

Eingestellt von Silverlink Technologies

Gesuchte Skills: Design, Support

Projektbeschreibung

Role: SERVICENOW/SAAS/Service desk/ITSM
Location: Zurich,Switzerland
Duration: 3-6 months+

Job Description

The role would be for Design and Architect Service-now ITSM application. The Architect will work very closely with ITSM Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support teams and other technical teams to ensure that business needs around implementation of ServiceNow Platform are in a controlled and predictive manner.

The general scope of the work for this position is as follows:

Understands technical and functional design requirements for ServiceNow

Provide High Level Design and technical solutions for ServiceNow implementation

Architect Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web-services, email and other relevant technologies

Design and Architect ServiceNow CMDB and Discovery Jobs

Design and Architect Automation workflows using ServiceNow Orchestrator

Understands the workflow engines

Create prototypes for client engagements

Identifies system deficiencies and recommends solutions

Understands the necessity of and contributes to coding standards

Develops internal and external meeting objectives and agendas

Prioritizes multiple tasks effectively.

Promotes active listening with team members.

Contributes appropriately to conversations.

Follows through with commitments and fosters mutual trust with fellow employees.

Assumes additional responsibility without being il

Projektdetails

  • Einsatzort:

    Zürich, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    3 - 6Months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Silverlink Technologies