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ITSM or Servicenow OR SAAS OR Service desk
Eingestellt von Silverlink Technologies
Gesuchte Skills: Design, Support
Projektbeschreibung
Role: SERVICENOW/SAAS/Service desk/ITSM
Location: Zurich,Switzerland
Duration: 3-6 months+
Job Description
The role would be for Design and Architect Service-now ITSM application. The Architect will work very closely with ITSM Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support teams and other technical teams to ensure that business needs around implementation of ServiceNow Platform are in a controlled and predictive manner.
The general scope of the work for this position is as follows:
Understands technical and functional design requirements for ServiceNow
Provide High Level Design and technical solutions for ServiceNow implementation
Architect Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web-services, email and other relevant technologies
Design and Architect ServiceNow CMDB and Discovery Jobs
Design and Architect Automation workflows using ServiceNow Orchestrator
Understands the workflow engines
Create prototypes for client engagements
Identifies system deficiencies and recommends solutions
Understands the necessity of and contributes to coding standards
Develops internal and external meeting objectives and agendas
Prioritizes multiple tasks effectively.
Promotes active listening with team members.
Contributes appropriately to conversations.
Follows through with commitments and fosters mutual trust with fellow employees.
Assumes additional responsibility without being il
Location: Zurich,Switzerland
Duration: 3-6 months+
Job Description
The role would be for Design and Architect Service-now ITSM application. The Architect will work very closely with ITSM Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support teams and other technical teams to ensure that business needs around implementation of ServiceNow Platform are in a controlled and predictive manner.
The general scope of the work for this position is as follows:
Understands technical and functional design requirements for ServiceNow
Provide High Level Design and technical solutions for ServiceNow implementation
Architect Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web-services, email and other relevant technologies
Design and Architect ServiceNow CMDB and Discovery Jobs
Design and Architect Automation workflows using ServiceNow Orchestrator
Understands the workflow engines
Create prototypes for client engagements
Identifies system deficiencies and recommends solutions
Understands the necessity of and contributes to coding standards
Develops internal and external meeting objectives and agendas
Prioritizes multiple tasks effectively.
Promotes active listening with team members.
Contributes appropriately to conversations.
Follows through with commitments and fosters mutual trust with fellow employees.
Assumes additional responsibility without being il
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Medien/Design, Sonstiges