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ITSM BMC Systems Design - NATO Secret Cleared
Eingestellt von Proactive IT Recruitment Limited
Gesuchte Skills: Design, Support
Projektbeschreibung
ITSM BMC Systems Design - NATO Secret Cleared- Mons - Long Term - Contract - €Excellent
DUTIES/ROLE:
- Daily management of ITSM on NS, NR and NU: Profile Management/Licensing/Application Configuration
- ITSM development, support and maintenance for Incident Management/Change (and release) Management/Request Fulfilment/Service Level Management/Asset life cycle
- Development of additional features and processes in ITSM: Problem Management/Capacity Management/Availability Management
- Support ADDM deployment in the 3 networks (NS/NU/NR)
- Migration to Intel based platforms and Solaris
- Migration to ITSM 8.1
Requirements
ESSENTIAL SKILLS:
- Proven ability to communicate effectively, orally and in writing in ENGLISH
- System level knowledge of BMC ITSM TOOLSET (7.6, 8.1) and its capabilities
- ITIL Service Management knowledge (at least FOUNDATION LEVEL)
- Experience with management SYSTEMS IMPLEMENTED IN NATO (preferably within NCIA)
- System level knowledge on BMC ADDM TOOLSET
- Experience in CMDB Atrium EAI and Reconciliation methodology
- System level knowledge on BMC API
- CURRENT NATO SECRET CLEARANCE
DUTIES/ROLE:
- Daily management of ITSM on NS, NR and NU: Profile Management/Licensing/Application Configuration
- ITSM development, support and maintenance for Incident Management/Change (and release) Management/Request Fulfilment/Service Level Management/Asset life cycle
- Development of additional features and processes in ITSM: Problem Management/Capacity Management/Availability Management
- Support ADDM deployment in the 3 networks (NS/NU/NR)
- Migration to Intel based platforms and Solaris
- Migration to ITSM 8.1
Requirements
ESSENTIAL SKILLS:
- Proven ability to communicate effectively, orally and in writing in ENGLISH
- System level knowledge of BMC ITSM TOOLSET (7.6, 8.1) and its capabilities
- ITIL Service Management knowledge (at least FOUNDATION LEVEL)
- Experience with management SYSTEMS IMPLEMENTED IN NATO (preferably within NCIA)
- System level knowledge on BMC ADDM TOOLSET
- Experience in CMDB Atrium EAI and Reconciliation methodology
- System level knowledge on BMC API
- CURRENT NATO SECRET CLEARANCE
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
Medien/Design, Sonstiges