ITIL Problem Manager- ASAP Start Requried

- SENIOR ITIL PROBLEM MANAGER
- 6MTH+ CONTRACT
- CBD/WEST SYDNEY LOCATION
- ASAP START

Due to increased project requirements, our client a leading global outsourcing business has an urgent requirement for an experienced ITIL Problem Manager to work on-site with a blue chip investment banking customer.

TO BE CONSIDERED FOR THIS ROLE YOU WILL HAVE PROVEN EXPERIENCE WITH THE FOLLOWING:

- Managing incidents and problems throughout their life cycles- from early identification to closure.
- Developing and maintaining problem management processes.

MAINTAINING REGISTER OF PROBLEMS THROUGH PROBLEM LIFE CYCLE:

- Proactive problem identification through incident record analysis.
- Report current status of problems under investigation.
- Maintain and govern post incident actions identified through post incident reviews.
- Proactive Process Improvement program (improve speed of service delivery, reduce effort required to execute) through automation, process re-engineering and effective use of Knowledge Management.
- A relevant ITIL certification is expected and candidates must be available to commence work at short notice.

Please click the APPLY NOW button or send your Resume directly

For further queries please call Sharyn Saxby.