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IT Trainer Expert/E Learning/Content Management

Eingestellt von Global Technology Solutions Ltd

Gesuchte Skills: Design, Support

Projektbeschreibung

IT Trainer Expert/E Learning/Content Management

A fantastic opportunity has arisen for a IT Trainer Expert/E Learning/Content Management

As a IT Trainer you will be responsible for the;
Provision of advice and assistance in the effective use of information systems and their environments, by helping with training (both classroom and E-learning).

Assistance in the implementation of documentation items, such as wiki pages and E-learning content.

Functional requirements, business case analysis and test on the creation and design of web sites and/or wikis.

Provision of user information.

Promotion of information systems.

Provision of technical studies, technical expertise, technical evaluations in relation with information systems in the areas of training and communication.

Ensure high level technical support on all IT tools the Research and Innovation Family's end users adopt for the management of the multiannual programs for European Research.

Assist the development teams by analysing and translating end users' recurrent problems into detailed defect reports and change requests for later implementation.

Assist with the implementation and continuous improvement of ITIL processes, namely incident, problem and change management.

Compile high quality IT application and related business documentation.

As a IT Trainer you will have the following Skills and Experience;

University degree with minimum 4 years' experience in IT or Non-university degree with minimum 8 years experience in IT;

Minimum 3 years in the domain of the study (communication and training);

Minimum 2 years' experience with Content Management Systems: Atlassian Confluence Wiki or Drupal;

Good knowledge of information systems matters

Ability to cope with fast changing technologies used in training and communication areas;

In depth knowledge in IT consulting matters, more specifically in areas of training and communication;

Proven experience with quality procedures;

Minimum 2 years' experience in the realization of studies in the domain (eg quality, security, requirement analysis, technical domain);

Good capacity in preparing and writing studies on training and communication;

Good capacity to give high-level presentations and to provide trainings;

Ability to apply high quality standards;

Capability of integration in an international/multi-cultural environment, rapid self-starting capability and experience in team working;

Good interpersonal skills and experience of liaising with end user and technical teams;

Able to use the office automation tools (MS Office) and/or certification or expertise in ITIL will be an asset;

English at level C1 or equivalent. Any knowledge of another community language will be an asset.

So if you are an IT Trainer with the above experience please apply now!

Projektdetails

  • Einsatzort:

    Brussel, Belgien

  • Projektbeginn:

    asap

  • Projektdauer:

    8 months +ext

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Global Technology Solutions Ltd