IT Technician

Harvey Nash is looking for an IT Technician for a 12months + project in Switzerland.

You are responsible for:
- Evaluating, allocating, installing and maintaining new hardware, software and network components (operating system, standard software, applications and network software) and communication components
- Moving and equipping workstations; instructing users how to handle the equipment; initiating repairs and replacement of defective hardware
- Localizing and eliminating error conditions in the areas of hardware, software and communication network
- Maintaining a technical inventory of all installed and stored hardware, software and network components
- Accepting and handling technical problems
- Measuring, analysing and monitoring the load and the quality of systems and network components; developing proposals optimization
- Maintaining and enhancing small local networks and other hardware and software components with regards of security aspects and troubleshooting
- Coordinating the rollout planning of new components and release changes

Requirements

- Solid understanding and knowledge of Google Apps
- Demonstrated strong abilities to work under pressure and to handle difficult conflict situations
- Strong communication skills and customer focused behaviour
- Strong presentation skills and capability to provide trainings and consultancy for end users
- Solid understanding and knowledge of Apple Mac and I Devices
- Solid understanding and knowledge of supporting mobile solutions
- ITIL practitioner in Incident Management (at least ITIL Foundation)
- High level of flexibility
- Fluency in German and English, both in speaking and writing

Are you available immediately, have experience working within a Life Science company? Please send your complete CV (Word documents preferred) to (see below) For further details feel free to call me. I am looking forward to receiving your application.