IT Systems Analyst/Exchange Administrator

Brief Description of the Position:
The position requires the skills to:
evaluate and implement new products/versions for eWorkplace Engineering using both the Microsoft environment (Exchange/Outlook; Lync; SharePoint) and the IBM Lotus Notes Domino.
support complete mail flow from Firewall to desktop across international boundaries
develop user administration tools and application deployment utilities (such as local replica management and ID management)
support development teams in implementing application support tools

The position requires the tasks to include (but are not limited to):
support and maintain the Domino, Lync, SharePoint and Exchange infrastructure - including software upgrades and daily monitoring; on-call rotation
track SLA reporting and enhancements to reduce infrastructure costs
respond to escalated 3rd level ticket support and work with the appropriate vendors as needed
collaborate with global colleagues on eWorkplace initiatives.

Position Requirements:
Minimum BA/BS degree with 4-6 years related experience or equivalent experience and proven accomplishments in technical support for messaging and collaboration infrastructure (Microsoft)
4 years working experience as Microsoft Exchange administrator System Administration certification a plus.
Experience in the deployment of Sharepoint and management of the infrastructure
Experience in Lync infrastructure design and implementation Experience in email infrastructure design and implementation
Excellent communication skills (written and oral) are required.
The ability to lead and/or be part of a team that works on global efforts.
The ability and willingness to work in new areas, on new platforms, and with new products is required.