IT System Engineer

IT SYSTEM ENGINEER

Experis IT Switzerland is urgently looking for an experienced IT System Engineer to join one of their clients in the canton of Zurich, a globally renowned company with an excellent reputation in the financial services! For this role we are looking for a candidate ideally with experience in a similar role to start ASAP who can speak fluent English.

MAIN RESPONSIBILITIES FOR THE IT SERVICES TO BE ON-BOARDED:

- Analysis of recent incidents where a proactive detection of patterns, with an end-to-end view, could have prevented an outage, or at least mitigated the impact.
- Understand the purpose as well as the composition of the IT service and identify the critical components or dependencies in detail.
- Description of relevant dashboards, monitors, events and log-files already in place, and where/how they can be assessed.
- Definition of strategies with the IT service owner in order to monitor different aspects of the end-to-end health state in near Real Time.
- Detailed specification of events to be aggregated so as to depict a relevant health-state view for a specific IT service.
- Specification of additional aspects to be monitored or logged.
- Implement a Real Time aggregation and correlation of relevant events.
- Implementation of a near-Real Time dashboard with a timely and accurate depiction of the end-to-end health status of the IT service to be on-boarded.
- Data-analysis on the health-status information available from across all on-boarded IT services and search for patterns or anomalies that indicate a future degradation of the IT service or a potential intrusion event.
- Describe these specific patterns of interest with procedures on which events to correlate in order to detect operational issues as well as anomalies caused by malicious activity.
- Implement Real Time triggers for such patterns of interest, where the IT service Coordination organization is actively alerted in case for the sake of an immediate first analysis and therefore enabling an early response.
- Document procedures for how to react on such specific scenarios and how to distinguish relevant from false positive events.
- Describe the support organization of the IT service to be on-boarded and formalize the escalation paths as well as the mutual expectations with the IT service owner.
- Train the members of the IT Service Coordination organization on the IT Services to be on-boarded and on the alerts to be reactd on.

SKILLS AND EXPERIENCE:

- Broad technical background with expertise in network technologies, operating systems and typical application stacks (in particular Java and .NET)
- Good understanding of cloud delivery models
- Hands-on experience in aggregating data in ELK, SCOM and Kibana
- Experience with statistical data analysis
- Excellent verbal and oral communication skills in English
- Assume responsibility and drive projects autonomously
- Understand business as well as operational requirements and translate them into technical solutions
- Understand complex technology stacks and their dependencies
- Work in a global company with people having different cultural backgrounds

LOCATION: Zurich

START DATE: ASAP

DURATION:

Don't hesitate and send us your CV and testimonials today through the link in the advert. In case of any questions please contact Greg Margaritis.

WE CAN ONLY CONSIDER SWISS/EU NATIONALS OR PEOPLE WITH A VALID WORKING PERMIT FOR THIS ROLE.