IT Support Technician

The role entails the day to day support of the company's IT systems and its users, taking calls and promptly resolving any issues remotely or by making site visits to fix faults and to carry out basic server administration tasks..

Duties will include administration of

-AD objects including Users, computers, servers, groups etc
-Basic server tasks
-Build/Restore Laptops/PCs/Tablets
-Install Printers
-Plotters
-Switches
-Cabling
-Software Server & Desktop Applications and Services
-Backup and restores using Arcserve/Microsoft DPM
-Deployment of 3G Mobile Technology
-Provance/SCCM asset management
-Monitoring, management
-New WiFi installs
-Documentation

Qualifications and experience required

You will need to be familiar with server based O/S deployment tools, LAN switching configuration and monitoring & Microsoft Systems centre product suite

You will also need:

-Experience of resolving network issues and an understanding of TCP/IP networking protocols
-Experience of resolving faults with Microsoft Windows 7, Windows Server 2003/8, Active Directory, Microsoft Exchange 2010/13
-Knowledge of backup technology - ArcServe, Microsoft DPM
-Experience with installation Plotters and CAD applications
-Experience troubleshooting problems using remote tools
-Knowledge of IP networks and the various components used within the network
-An IT related qualification
-Clean driving licence ideally with a vehicle - Mileage will be reimbursed

Colas Rail is one of the fastest growing railway companies in UK. Our central functions are supporting four divisions providing first rate service to our main client Network Rail.

If you feel you have the right combination of skills and experience and would like to find out more about this great opportunity, please apply online by clicking the APPLY button.