IT Support Specialist Job

IT SUPPORT SPECIALIST needed for a CONTRACT opportunity with Yoh's client in New Johnsonville, TN.

TOP SKILLS YOU SHOULD POSSESS:

- Microsoft Office Suite of Applications Support
- Office 365 Support/Experience
- Desktop Support Experience

WHAT YOU'LL BE DOING:

- Provide meet and greet experience in the employee support center
- Create an experience promoting the value that IT creates in the company's work environment
- Understanding and resolving employee problems, sharing best practices on the use of company tools and available technology
- Document proven solutions for leveraging across other support functions
- Answers end user questions (or can direct users to the appropriate resources) regarding procedures, standards, and status from an infrastructure perspective
- Responsible for gathering, compiling and synthesizing information with regard to infrastructure processes or systems

WHAT YOU NEED TO BRING TO THE TABLE:

- College Degree or equivalent IT Support experience
- Solid Technical knowledge of PC and desktop software
- Excellent knowledge of Microsoft Office Suite of applications (Office 365 Preferred)
- Analytical and problem-solving abilities, with keen attention to detail
- Experience working in a team-oriented, collaborative environment
- Strong interpersonal skills and relationship-building skills
- Strong oral communication skills
- Strong ability to learn
- Ability to navigate resolution of complex issues
- Ability to present ideas in user-friendly and easy-to-understand way
- Self-motivated
- Strong understanding and capable to provide excellent customer service experience

BONUS POINTS! OTHERWISE KNOWN AS PREFERRED QUALIFICATIONS:

- Office 365 Support/Experience

GET HIRED, APPLY NOW!

RECRUITER: ALLAN BORABO

Yoh, a DayJ2W: PROF

TAX TERM: CON_W2J2WBRSTL

Ref:

Enterprise: IT & Telecom