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IT Support Specialist

Eingestellt von Synectics

Gesuchte Skills: Support, Html, Photoshop

Projektbeschreibung

RESPONSIBILITIES

- Provide general and administrative IT support.
- Act as Single Point of Contact for all US Portal escalations
- Liaison between RTS and Global IT REP Team
- Provide advanced information on what can be achieved within existing site functionality
- Research and analyze page development issues
- Recover Content
- Investigate feasibility of requests and impact
- Feature Improvement and requirements
- Maintain Accounts
- Claims Research
- GAM Configuration
- Security Analysis
- Road mapping
- Quality Assurance
- Reporting

SKILLS

Required:
7+ years in IT industry; 5+ years exposure to website technologies; 4+ years experience in a IT technical L2/L3 administrator/support role; 1+ years Content Management System or preferably SharePoint experience (both authoring content and supporting system); Strong analytical and problem solving skills with high attention to detail; Ability to independently troubleshoot and resolves incidents of varying nature; Ability to work in a very dynamic and fast paced environment and to multi-task effectively; HTML Microsoft Office (Word, Excel, PowerPoint, etc.); Ability to use a ticketing/Incident tracking software; Experience in the software development life cycle. Task Oriented, Ability to prioritize.

Preferred:
2+ years SharePoint experience (both authoring content and supporting system); Graphic Editing abilities (Photoshop)

Synectics is an Equal Opportunity Employer.

Projektdetails

  • Einsatzort:

    Oak Brook, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Synectics