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IT Support Onsite (1st Level), Italian Speaking
Eingestellt von RM IT Professional Resources AG
Gesuchte Skills: Support, Client
Projektbeschreibung
IT Onsite Support (1st Level) with Italian language skills wanted for our Lugano based client in the banking sector.
YOUR EXPERIENCE/SKILLS:
- Relevant qualification and experience in a technical profession, MCSA or ITIL certification is an advantage
- 3+ years' working experience in a similar role, First Level and Onsite Support
- Profound background in troubleshooting desktop issues
- Good understanding of the most relevant Windows desktop applications including Active Directory
- Confidence with Blackberry BES is advantageous
- Languages: fluent English both written and spoken, German is a plus
YOUR TASKS:
- Installation of End User workplace hardware
- Executing office moves implementations as well as supporting global Service Desk for tasks and incidents
- Setting up, deploying, replacing and maintaining of all user systems including laptops, desktops and hand held devices
- Analysing requests for closing and escalating to the correct department as defined in the valid incident management support process
- Taking responsibility over all coordination tasks between users and IT departments in Zurich
- Occasional travel to Zurich offices if needed
START: 01/2018
DURATION: 12MM+
LOCATION: Lugano, Switzerland
REF.NR.: BH11899
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.
GOING THE EXTRA MILE
NEW TO SWITZERLAND? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more
YOUR EXPERIENCE/SKILLS:
- Relevant qualification and experience in a technical profession, MCSA or ITIL certification is an advantage
- 3+ years' working experience in a similar role, First Level and Onsite Support
- Profound background in troubleshooting desktop issues
- Good understanding of the most relevant Windows desktop applications including Active Directory
- Confidence with Blackberry BES is advantageous
- Languages: fluent English both written and spoken, German is a plus
YOUR TASKS:
- Installation of End User workplace hardware
- Executing office moves implementations as well as supporting global Service Desk for tasks and incidents
- Setting up, deploying, replacing and maintaining of all user systems including laptops, desktops and hand held devices
- Analysing requests for closing and escalating to the correct department as defined in the valid incident management support process
- Taking responsibility over all coordination tasks between users and IT departments in Zurich
- Occasional travel to Zurich offices if needed
START: 01/2018
DURATION: 12MM+
LOCATION: Lugano, Switzerland
REF.NR.: BH11899
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.
GOING THE EXTRA MILE
NEW TO SWITZERLAND? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges