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IT Support Officer

Eingestellt von Talent International

Gesuchte Skills: Support, Network

Projektbeschreibung

- IMMEDIATE START
- PARRAMATTA LOCATION
- 3-6 MONTH CONTRACT

A fantastic opportunity has become available for multiple HANDS-ON IT SUPPORT OFFICERS to provide high quality technology support services for internal staff.

Using your working knowledge of ITIL, you will be responding to user enquiries and requests supporting all IT and IT services.

YOUR DUTIES:

- Providing advice and hands-on support including the connection of laptops to the wireless network and equipment set-ups
- Identifying and escalating individual and systemic problems requiring resolution within appropriate timeframes
- Providing information and guidance to users relating to audio visual and videoconference technologies
- Maintaining routine records of services provided and preparing reports as needed

YOUR BACKGROUND:

- 1-3 years experience in a similar role
- Working knowledge of ITIL
- High-level INTERPERSONAL, COMMUNICATION, TEAMWORK AND CUSTOMER SERVICE SKILLS including proven ability to work under pressure with minimum supervision
- Demonstrated effectiveness in providing technology based user support in a customer service environment and providing IT or conference, video conference, or audio visual equipment and facilities support
- Understanding of the elements which comprise IT infrastructure, such as networks, applications, Servers and workstations
- Capacity and willingness to travel and work outside normal office hours. A current driver's licence is required.

Please click the apply now button or send your Resume directly. For further queries please call Maria.

Projektdetails

  • Einsatzort:

    Sydney, Australien

  • Projektbeginn:

    asap

  • Projektdauer:

    3 - 6 month Contract

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Talent International