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IT Support Engineer (m/f)

Eingestellt von Harveynash

Gesuchte Skills: Support, Engineering, Engineer

Projektbeschreibung

Nash direct GmbH supports many of Germanys leading organisations to source, recruit and manage the highly skilled IT and engineering talents they need to succeed in an increasingly technology-driven world. We offer our employees promising career prospects and access to interesting and challenging technology roles throughout Germany.

For our client, a German car manufacturer based in Merkenich/Köln, we are currently hiring an

IT Support Engineer (f/m)
Reference number: 328184
Starting date: 26th of June 2017
Length of the contract: 7 months

Task description:
"Direct face-to-face customer support
"Performs analysis and support of functional or corporate deployed services using fundamental problem solving techniques and root cause analysis concepts
"Provides end-user support across all end user services
"Applies technical knowledge to support end users for corporate issued desktop, laptop, and mobile devices as well as telecom services, email services, and all Digital Worker provided services
"Provides a world class employee support experience with an exceptional emphasis on quality resolutions and customer support
"Resolves technical support issues of moderate to a high level of complexity within the established technical area of client computing and end user services
"Partners with members of a given team or other IT teams as appropriate to ensure problem resolution is obtained and root cause is identified
"Identifies potential escalations and proactively alerts management as needed

Your profile:
"Bachelors Degree in Computer Science, Business Administration, Information Systems, Electrical Engineering, or another field
"Certifications: Hardware such as A+ or equivalent, Microsoft MCSA Windows 7, 8 or 10, Network such as CCNA or CCNP
"Experience in a corporate IT department providing end user support over a wide range of end user environments
"Strong customer service/consulting/training skills, solid problem solving skills
"Proficient in Digital Worker Capabilities (e.g. Microsoft Office, OneNote, SharePoint, WebEx, Mobility devices and tools etc.) both features and configuration
"Experience with multiple infrastructure environments and understanding their relationships (e.g. operating system, hardware, data center, security, network, voice, mobile devices, end user and server / web related applications)

We are proud to build our company around creative and talented people who value our companys culture, the diversity of our projects and the attractiveness of our clients.
Our market-oriented salaries as well as our transparent and dedicated approach with our clients and candidates lay the basis for a long-term partnership with our employees.

We look forward to receiving your application and are available to you at your convenience for any questions or queries you might have about this role.

Carmen Ponten
Candidate Relationship Manager
Nash direct GmbH
IT & Engineering Professionals
[email protected]
(0049) 89 839306 22
www.nashdirect.de
Leonrodstrasse 52, D-80636 München, Germany

Projektdetails

  • Einsatzort:

    Deutschland

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Harveynash