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IT Support Engineer (Chinese Speaking)
Eingestellt von Connect 44 AG
Gesuchte Skills: Support, Engineer
Projektbeschreibung
Job description and Responsibilities
IT infrastructure construction and maintenance
Construct and maintain Huawei office IT infrastructure, including network, telephone, video conference system, file server, server room, cabling system, Access control/CCTV etc. In order to match business requirement and prompt the internal SLA target achievement.
Help desk support and user training
Helpdesk support for users, including desktop support, IT facility support, IT training etc. Ensure high user satisfaction of IT service.
Supplier management
Manage IT service providers, participate in the process of supplier qualification, quotation, negotiation, selection, implementation, acceptance, etc. Supervise the service provided by IT suppliers to fulfil the business requirement.
Internal process compliance
Ensure IT project implementation, maintenance activity process in Switzerland office in compliance with internal policy, such as project management, service incident management, availability management, change management, information security management.
Qualifications Specialization: Major in computer or information related technologies
Work experience: 3 years or more in related fields
Knowledge and skills:
1) Familiar with TCP/IP, WAN technologies, know corporate-level network architecture, know common routing protocols and LAN protocol.
2) Familiar with Windows server systems, such as AD (Active Directory), DNS, DHCP, etc.
3) Skillful in IT infrastructure items, such as server room facilities, structure cabling system, UPS, door access control/CCTV, air conditioning etc.
4) Skillful in laptop/desktop, OS, office software troubleshooting and maintenance.
5) Familiar with local IT market and good IT practices.
Optimistic, pro-active, team player.
Additional requirements
German fluent
English fluent
Speaking Chinese is preferred
IT infrastructure construction and maintenance
Construct and maintain Huawei office IT infrastructure, including network, telephone, video conference system, file server, server room, cabling system, Access control/CCTV etc. In order to match business requirement and prompt the internal SLA target achievement.
Help desk support and user training
Helpdesk support for users, including desktop support, IT facility support, IT training etc. Ensure high user satisfaction of IT service.
Supplier management
Manage IT service providers, participate in the process of supplier qualification, quotation, negotiation, selection, implementation, acceptance, etc. Supervise the service provided by IT suppliers to fulfil the business requirement.
Internal process compliance
Ensure IT project implementation, maintenance activity process in Switzerland office in compliance with internal policy, such as project management, service incident management, availability management, change management, information security management.
Qualifications Specialization: Major in computer or information related technologies
Work experience: 3 years or more in related fields
Knowledge and skills:
1) Familiar with TCP/IP, WAN technologies, know corporate-level network architecture, know common routing protocols and LAN protocol.
2) Familiar with Windows server systems, such as AD (Active Directory), DNS, DHCP, etc.
3) Skillful in IT infrastructure items, such as server room facilities, structure cabling system, UPS, door access control/CCTV, air conditioning etc.
4) Skillful in laptop/desktop, OS, office software troubleshooting and maintenance.
5) Familiar with local IT market and good IT practices.
Optimistic, pro-active, team player.
Additional requirements
German fluent
English fluent
Speaking Chinese is preferred
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik, Sonstiges