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IT Support Analyst (m/f)

Eingestellt von Harveynash

Gesuchte Skills: Support, Client

Projektbeschreibung

Our client is an international operating IT Service Provider and is looking for an IT Support Analyst (m/f) based in Frankfurt (Germany)

IT Support Analyst (m/f)

Location:

Frankfurt (Germany)

Type of contract:

Unlimited permanent position directly with our client

Your key tasks:

to act as the single point of contact and support for the companies extensive end user community, investigating and resolving issues efficiently and politely

to take ownership and responsibility for the Technology-related queries from internal and external clients, which will be recorded in the teams service desk management tool

deliver first and second-level technology support on PC-based and telecommunications issues and ensure that all calls are handled within the set timescales

cooperation with the global IT support team and report directly to the IT Support Manager

Your profile:

at least two years working experience within a computer operations role

multitasking and effective organisation of workload

good communication skills and ability to deliver customer care at all times

experience with desktop applications

fluent in German and English (German role)

fluent in French and English (French role)

Reference number:

MAN-NCB 320366

Interested?

Our client offers an attractive salary package related to your experience combined with attractive benefits

Please send your application to [email protected]

For further questions please do not hestitate to contact me!

Nicole Boger

Senior Associate Consultant

Harvey Nash GmbH

Tbinger Strasse 26, D-70178 Stuttgart

E:[email protected]

M:+49 151 14077328

Skype:live:nicole.boger

www.harveynash.de

Projektdetails

  • Einsatzort:

    Frankfurt am Main, Deutschland

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Permanent

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Harveynash