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IT Support Analyst - Level 1
Eingestellt von MSI Recruitment Ltd
Gesuchte Skills: Support, Engineering
Projektbeschreibung
IT Support Analyst, Level 1 IT Support, Pharmaceutical, 1st line incident, troubleshooting, Software installation.
A huge pharmaceutical company based in the German region of Switzerland require an IT Support Analyst who specialises in Level 1 IT support to join their IT General department on an initial 5 month contract.
RESPONSIBILITIES:
- Daily 1st line incident and troubleshooting IT Support;
- Installation and configuration of network environments, voice and peripherals on request;
- Telephony (Fixed phone, Cell phone, Blackberry's)
- Access Control (Granting access on Windows file systems
DELIVER SUPPORT ON THE FOLLOWING CATEGORIES:
- General networking issues, VPN, Switches, (Multi function) Printers
- Software installation (Windows 7/XP, MS Office, Outlook)
- Desktop and laptop installation
EXPERIENCE REQUIRED:
- 2-5 years of experience in Level 1 IT Support in a regulated industry.
- Experience in Biotechnology, Pharmaceuticals or medical device industry a big advantage.
- Bachelor Degree in Mathematics, Engineering, Computer Science OR equivalent through experience.
- Advanced course work in technical systems plus continued education in technical disciplines is preferred;
- Language: English spoken and written required; German would be an advantage but not required.
A huge pharmaceutical company based in the German region of Switzerland require an IT Support Analyst who specialises in Level 1 IT support to join their IT General department on an initial 5 month contract.
RESPONSIBILITIES:
- Daily 1st line incident and troubleshooting IT Support;
- Installation and configuration of network environments, voice and peripherals on request;
- Telephony (Fixed phone, Cell phone, Blackberry's)
- Access Control (Granting access on Windows file systems
DELIVER SUPPORT ON THE FOLLOWING CATEGORIES:
- General networking issues, VPN, Switches, (Multi function) Printers
- Software installation (Windows 7/XP, MS Office, Outlook)
- Desktop and laptop installation
EXPERIENCE REQUIRED:
- 2-5 years of experience in Level 1 IT Support in a regulated industry.
- Experience in Biotechnology, Pharmaceuticals or medical device industry a big advantage.
- Bachelor Degree in Mathematics, Engineering, Computer Science OR equivalent through experience.
- Advanced course work in technical systems plus continued education in technical disciplines is preferred;
- Language: English spoken and written required; German would be an advantage but not required.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik, Sonstiges