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IT Support Analyst Credit Risk (Investment Banking)
Eingestellt von Experis Schweiz AG
Gesuchte Skills: Support, Java, Oracle, Vba
Projektbeschreibung
IT SUPPORT ANALYST FOR CREDIT RISK (INVESTMENT BANKING)
Our client, headquartered in Zurich, is an important subsidiary of a global company in the finance industry. We are looking for an IT SUPPORT ANALYST FOR CREDIT RISK (INVESTMENT BANKING) who can start as soon as possible.
WE OFFER
- An interesting role in the, CRO IT production support team. This team provides a portfolio of services, which includes 2nd level support for the CRO business users
- Develop a thorough understanding of the CRO IT environment
- IT Support for the issues reported against CRO IT applications and resolve them in a timely manner
- Monitoring of scheduled batch jobs, as well as the identification of process improvements (eg automation of the manual monitoring process)
- Responsibility for the OLAs and SLAs between IT to IT and IT to business
- Proactive communication of batch job delays to users and senior management
- Escalation of critical and high priority issues to the senior management
- Full root cause analysis and a detailed investigation of issues in the agreed time
- Ownership for the IT/incident tickets open in the area of responsibility
- Subject Matter Expert for one or more applications in the application portfolio
- Strong collaboration with the application development teams and the other relevant interfaces
YOU OFFER
- University (or equivalent) qualification in an IT/Scientific subject
- 5 YEARS' PLUS EXPERIENCE IN AN IT SUPPORT ROLE (IDEALLY IN FRONT OR MIDDLE OFFICE IN IB)
- FUNDAMENTAL BANKING/FINANCE/RISK KNOWLEDGE IS REQUIRED
- PRACTICAL EXPERIENCE WITH UNIX/LINUX AND SHELL SCRIPTING
- EXPERIENCE WITH SQL (ideally Oracle/Sybase)
- Batch/Control-M experience is a strong plus
- ITIL V3 certificate is a strong plus
- Knowledge of multiple technologies is an advantage: Excel, VBA, C#/ASP.NET, Java, C++
- Skills in Incident/Problem, Release and Change Management (from a production perspective)
- Good understanding of monitoring modelling/practices
- ABILITY TO DO ON-CALL DUTY AND FOR WORKING IN NON-PEAK HOURS (BANK HOLIDAYS/WEEKENDS)
- Excellent communication skills in English, German is a plus
Interested? Please apply online. We look forward to receiving your application.
Please don't hesitate to send your CV to Sophia Alaoui or if you should have any questions, please don't hesitate to call
Our client, headquartered in Zurich, is an important subsidiary of a global company in the finance industry. We are looking for an IT SUPPORT ANALYST FOR CREDIT RISK (INVESTMENT BANKING) who can start as soon as possible.
WE OFFER
- An interesting role in the, CRO IT production support team. This team provides a portfolio of services, which includes 2nd level support for the CRO business users
- Develop a thorough understanding of the CRO IT environment
- IT Support for the issues reported against CRO IT applications and resolve them in a timely manner
- Monitoring of scheduled batch jobs, as well as the identification of process improvements (eg automation of the manual monitoring process)
- Responsibility for the OLAs and SLAs between IT to IT and IT to business
- Proactive communication of batch job delays to users and senior management
- Escalation of critical and high priority issues to the senior management
- Full root cause analysis and a detailed investigation of issues in the agreed time
- Ownership for the IT/incident tickets open in the area of responsibility
- Subject Matter Expert for one or more applications in the application portfolio
- Strong collaboration with the application development teams and the other relevant interfaces
YOU OFFER
- University (or equivalent) qualification in an IT/Scientific subject
- 5 YEARS' PLUS EXPERIENCE IN AN IT SUPPORT ROLE (IDEALLY IN FRONT OR MIDDLE OFFICE IN IB)
- FUNDAMENTAL BANKING/FINANCE/RISK KNOWLEDGE IS REQUIRED
- PRACTICAL EXPERIENCE WITH UNIX/LINUX AND SHELL SCRIPTING
- EXPERIENCE WITH SQL (ideally Oracle/Sybase)
- Batch/Control-M experience is a strong plus
- ITIL V3 certificate is a strong plus
- Knowledge of multiple technologies is an advantage: Excel, VBA, C#/ASP.NET, Java, C++
- Skills in Incident/Problem, Release and Change Management (from a production perspective)
- Good understanding of monitoring modelling/practices
- ABILITY TO DO ON-CALL DUTY AND FOR WORKING IN NON-PEAK HOURS (BANK HOLIDAYS/WEEKENDS)
- Excellent communication skills in English, German is a plus
Interested? Please apply online. We look forward to receiving your application.
Please don't hesitate to send your CV to Sophia Alaoui or if you should have any questions, please don't hesitate to call
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges