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IT/SS Support Analyst Level 2
Eingestellt von Stamford Consultants AG
Gesuchte Skills: Support, Client, Wan, Lan
Projektbeschreibung
Our client, one of the biggest pharmaceutical companies based in Canton Tessin in Switzerland, is now looking for IT&SS SUPPORT ANALYST LEVEL 2.
This is a contractual role starting ASAP until December 2018.
Responsibilities:
- Support the Laboratory Manufacturing Distribution Warehousing (LMDW) infrastructure for 2 manufacturing sites (responsible for incident resolution, service requests and on site project work for site IT infrastructure )
- Accountable for specific infrastructure at the sites and the associated reliability and uptime
fast response time to high-priority incidents and requests.
- Manage vendors to ensure they meet the sites service expectations and there is sufficient redundancy & spare equipment.
- The scope of work will include part or all of the following: PC's, HMI, Printers, handhelds and barcode readers, Networks (including wireless) & Servers
Must Have:
- Degree in Engineering (Electronics, Informatics, Telecommunication), Computer Science (or equivalent) or Technical High school diploma with equivalent experience.
- Working knowledge of multiple technical disciplines such as WAN/LAN, MS Windows, Desktop computing hardware and software
- Familiar with standard concepts, practices, and procedures associated with the ITIL framework
- Preferably familiar with working in a Manufacturing Environment and knowledge of ISA 93 Level 3 and Level 2 processes
- Working knowledge PMX Lite/FPX/or other relevant project management tools (desirable in some cases)
- Fluency in English and Italian
This is a contractual role starting ASAP until December 2018.
Responsibilities:
- Support the Laboratory Manufacturing Distribution Warehousing (LMDW) infrastructure for 2 manufacturing sites (responsible for incident resolution, service requests and on site project work for site IT infrastructure )
- Accountable for specific infrastructure at the sites and the associated reliability and uptime
fast response time to high-priority incidents and requests.
- Manage vendors to ensure they meet the sites service expectations and there is sufficient redundancy & spare equipment.
- The scope of work will include part or all of the following: PC's, HMI, Printers, handhelds and barcode readers, Networks (including wireless) & Servers
Must Have:
- Degree in Engineering (Electronics, Informatics, Telecommunication), Computer Science (or equivalent) or Technical High school diploma with equivalent experience.
- Working knowledge of multiple technical disciplines such as WAN/LAN, MS Windows, Desktop computing hardware and software
- Familiar with standard concepts, practices, and procedures associated with the ITIL framework
- Preferably familiar with working in a Manufacturing Environment and knowledge of ISA 93 Level 3 and Level 2 processes
- Working knowledge PMX Lite/FPX/or other relevant project management tools (desirable in some cases)
- Fluency in English and Italian
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges