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IT Service Manager
Eingestellt von Michael Bailey Associates - Eindhoven
Gesuchte Skills: Client
Projektbeschreibung
For our client in the oil & gas industry we are looking for a IT Service Manager
START DATE: ASAP
LOCATION: Feluy
DURATION: 3 months initial contract (renewable to a maximum of 2 years)
LANGUAGE: English and French
For our client in the Oilensure that they are properly applied by the various services.
* Ensure that the configuration management process is working properly with the other processes in use within the division
* Ensure data mass imports into the CMDB
* Apply the necessary corrections to the foundation data on which the CMDB relies
* Propose new modelisations for applications & business services
* Ensure the review & update of the division modelisation guide
* Ensure the provision of reports used for easy data consultations
* Monitor the quality indicators of the CMDB and propose new ones if necessary
* Monitor hardware and software assets and check if the CMDB is properly updated
* Uniquely identify each asset, processes, document template and ensure that the procedures for identification and referral are met by teams
Skills:
* ITIL v3 Certification
* Technical knowledge of service management ITSM solution BMC Remedy
* The ability to relate to technical audiences as well as management.
* The rigor and respect for the process and deadlines.
* The ability to work with teams distributed on other sites with the implied time change.
Michael Bailey International is acting as an Employment Business in relation to this vacancy.
START DATE: ASAP
LOCATION: Feluy
DURATION: 3 months initial contract (renewable to a maximum of 2 years)
LANGUAGE: English and French
For our client in the Oilensure that they are properly applied by the various services.
* Ensure that the configuration management process is working properly with the other processes in use within the division
* Ensure data mass imports into the CMDB
* Apply the necessary corrections to the foundation data on which the CMDB relies
* Propose new modelisations for applications & business services
* Ensure the review & update of the division modelisation guide
* Ensure the provision of reports used for easy data consultations
* Monitor the quality indicators of the CMDB and propose new ones if necessary
* Monitor hardware and software assets and check if the CMDB is properly updated
* Uniquely identify each asset, processes, document template and ensure that the procedures for identification and referral are met by teams
Skills:
* ITIL v3 Certification
* Technical knowledge of service management ITSM solution BMC Remedy
* The ability to relate to technical audiences as well as management.
* The rigor and respect for the process and deadlines.
* The ability to work with teams distributed on other sites with the implied time change.
Michael Bailey International is acting as an Employment Business in relation to this vacancy.
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
IT Entwicklung