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IT Service Management Specialist
Eingestellt von Hays IT
Projektbeschreibung
IT Services Management Specialist
A large Irish company, based in north Dublin, are offering a brilliant opportunity for a driven and ambitious individual. This positioned is centred on implementing a new IT service management toolset across three service desks. The successful candidate will work in collaboration with the Service Delivery Management team and technical teams, as well as with supplier and project teams, utilising the following processes: Incident Management, Change Management, Service Request Fulfillment, Event Management, Supplier Management, Problem Management and Knowledge Management.
Required Experience/Knowledge
5+ Years' Experience in IT Service Management
ITIL Service Management V3 Expert
Experience with implementing ITSM tool sets.
Experience with IT Service Desk consolidation and harmonisation
Experience of working as part of a programme team with multiple disciplines as an ITSM subject matter expert (SME) Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
A large Irish company, based in north Dublin, are offering a brilliant opportunity for a driven and ambitious individual. This positioned is centred on implementing a new IT service management toolset across three service desks. The successful candidate will work in collaboration with the Service Delivery Management team and technical teams, as well as with supplier and project teams, utilising the following processes: Incident Management, Change Management, Service Request Fulfillment, Event Management, Supplier Management, Problem Management and Knowledge Management.
Required Experience/Knowledge
5+ Years' Experience in IT Service Management
ITIL Service Management V3 Expert
Experience with implementing ITSM tool sets.
Experience with IT Service Desk consolidation and harmonisation
Experience of working as part of a programme team with multiple disciplines as an ITSM subject matter expert (SME) Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Sonstiges