IT Service Desk Job

IT DESKTOP SUPPORT needed for a CONTRACT opportunity with Yoh's client located in Norfolk, VA.

YOH OFFERS COMPREHENSIVE BENEFIT PACKAGES.

THE BIG PICTURE - TOP SKILLS SHOULD YOU POSSESS:

- MUST have a current A+/SEC+ cert to be considered for position
- MUST have Desktop Support Experience

WHAT YOU'LL BE DOING:

- Under direct supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot, resolve and/or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology Services.
- The Enterprise Service Desk is a 24x7x365 day operation and candidates will be required to work any shift (including nights, weekends, and holidays) in support of operations.

WHAT YOU NEED TO BRING TO THE TABLE:

- High School Diploma.
- Two to four (2-4) years minimum of applicable experience.
- Candidates must have two to four (2-4) years of experience in Information Technology and at least one (1) year of customer service experience.
- MUST have a current A+/SEC+ cert to be considered for position.
- MUST have Desktop Support Experience.

RECRUITER: Michael Calleri

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Contact us if you are an individual with a disability and require accommodation in the application process.

J2W: INFOTECH

TAX TERM: CON_W2J2WYOHFED

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Enterprise: IT & Telecom