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IT Service and Product Manager Zurich Switzerland
Eingestellt von Silverlink Technologies
Projektbeschreibung
DESCRIPTION
SERVICE AND PRODUCT MANAGER (SPM) is a core function within UBS Corporate Center IT.
The SPM teams is accountable for:
- Planning, designing and managing IT services and products in an end-to-end and fully industrialized manner
- Translating customers' need into group technology services and products (incl. project initiation, overall roadmap planning for a product/service perspective)
- Defining and executing the service strategy
- Managing the life cycle of services and products and keeping inventory systems up-to-date
- Designing and continuously optimizing the service supply chain from a strategic point of view
- Ensuring delivery of services within agreed SLAs and cost
- Stakeholder management
IT SERVICE AND PRODUCT MANAGER
Responsibilities:
- Defining 3-year service strategies
- Assuming end-to-end service and product management, ie
- Capturing service requirements
- Driving functional, process and technical architecture
- Developing and ensuring execution of service/product road maps
- Actively tracking service KPIs and initiating corrective measures
- Agreeing service volumes, prices and SLAs with the customers
- Agreeing service volumes, prices and establishing delivery contracts with delivery team and external service providers
- Managing delivery towards customer SLAs and cost compliance
Requirements
The ideal candidate has the following qualifications and experience:
- Knowledge of Market Risk processes within a multinational financial services organisation, and understanding of the regulatory drivers for Market Risk
- Should have prior experience as a Business Analyst in Market Risk & Credit Risk areas.
- Good understanding of Banking products and process as well as FinanceManagement certificate will be a plus
- Expertise inreference data (sourced from external systems like Bloomberg,MarkIT,etc) and usage across Market Risk and Credit Risk reporting.
- Understanding of Credit Instrument Rating (Bloomberg,etc) reference data and linkage to Market Risk,Credit Riskhigh attention to detail, ability to handle a significant number of dependencies and issues without dropping balls
- Be a self-starter, show initiative and a strong sense of ownership.
- Excellent communication and interpersonal skills, ability to adapt to different audiences and working styles/backgrounds in a global and diverse team. This role is part of a global team with people located across Europe/US/APAC.
- Flexibility and ability to define and implement pragmatic solutions under pressure where required
- Fluent in English
ADDITIONAL ASSETS:
- Further plus is real world experience in working on large and complex projects in (Investment-) Banking spanning regions.
- Project Management certification/experience are a plus
SERVICE AND PRODUCT MANAGER (SPM) is a core function within UBS Corporate Center IT.
The SPM teams is accountable for:
- Planning, designing and managing IT services and products in an end-to-end and fully industrialized manner
- Translating customers' need into group technology services and products (incl. project initiation, overall roadmap planning for a product/service perspective)
- Defining and executing the service strategy
- Managing the life cycle of services and products and keeping inventory systems up-to-date
- Designing and continuously optimizing the service supply chain from a strategic point of view
- Ensuring delivery of services within agreed SLAs and cost
- Stakeholder management
IT SERVICE AND PRODUCT MANAGER
Responsibilities:
- Defining 3-year service strategies
- Assuming end-to-end service and product management, ie
- Capturing service requirements
- Driving functional, process and technical architecture
- Developing and ensuring execution of service/product road maps
- Actively tracking service KPIs and initiating corrective measures
- Agreeing service volumes, prices and SLAs with the customers
- Agreeing service volumes, prices and establishing delivery contracts with delivery team and external service providers
- Managing delivery towards customer SLAs and cost compliance
Requirements
The ideal candidate has the following qualifications and experience:
- Knowledge of Market Risk processes within a multinational financial services organisation, and understanding of the regulatory drivers for Market Risk
- Should have prior experience as a Business Analyst in Market Risk & Credit Risk areas.
- Good understanding of Banking products and process as well as FinanceManagement certificate will be a plus
- Expertise inreference data (sourced from external systems like Bloomberg,MarkIT,etc) and usage across Market Risk and Credit Risk reporting.
- Understanding of Credit Instrument Rating (Bloomberg,etc) reference data and linkage to Market Risk,Credit Riskhigh attention to detail, ability to handle a significant number of dependencies and issues without dropping balls
- Be a self-starter, show initiative and a strong sense of ownership.
- Excellent communication and interpersonal skills, ability to adapt to different audiences and working styles/backgrounds in a global and diverse team. This role is part of a global team with people located across Europe/US/APAC.
- Flexibility and ability to define and implement pragmatic solutions under pressure where required
- Fluent in English
ADDITIONAL ASSETS:
- Further plus is real world experience in working on large and complex projects in (Investment-) Banking spanning regions.
- Project Management certification/experience are a plus
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Sonstiges