IT Project Manager

50586 - IT PROJECT MANAGER

CORONA, CA 92881

POSITION TYPE: W2

CONTRACT DURATION: 6 MONTHS + (STRONG POSSIBILITY OF EXTENSION)

Experience: 
ITIL Subject Matter Expertise: ITIL v3 Foundation 
Strong written and verbal communication skills 
Able to lead teams 
2 to 5 years of experience in IT. 
2+ years of experience leading ITIL implementations 
Experience working with Remedy and ProVision highly desirable 

Education/Certification: 
ITIL v3 Foundation, preferred 
Bachelor's Degree in a technical field, IT preferred 
An additional five (5) years of Full time technical related broad experience can be substituted for the degree. (7-10 years total) 

Responsibilities: 
Identifies and documents cross-functional and/or cross-divisional requirements, IT functional requirements, workflow, information sources and distribution paths, and system specifications 
Identifies and evaluates methodologies and processes currently being used 
Introduces and supports industry best practices from industry and other organizations, such as ITIL into the IT support environment 
The work results in the continuous evaluation of processes that lead to improvements in the IT service management process, initial focus will be on the Incident and Request Fulfillment Management processes 
Develops simple business cases with costexcellent business presentation skills. Excellent analytical skills. Ability to interface effectively with all levels and across organizational lines, including the business units. Ability to effectively utilize external vendors and resources throughout the organization. Demonstrated success at building team relationships and partnerships