IT Program Manager - Health and Wellness

DESCRIPTION

GENERAL DESCRIPTION:

Size of the team: 5 WTS employees, but role involves managing internal and 3rd party vendors who co-develop and manage the incentives solution
This position will be responsible for managing multiple complex health care information technology projects for HealthWorks and Wellness Technology Solutions (WTS) departments. HealthWorks provides employer incentives management solutions to large employer groups, and WTS builds and maintains the technology solutions underpinning HealthWorks' offering.
Responsibilities for the position include extracting business requirements and translating those into detailed technical designs, developing comprehensive project plans (to include project definition, schedule, budget, scope resource allocation) and coordinating all necessary resources to ensure timely and successful completion of software application and data management projects. Experience with healthcare IT projects in the wellness and disease management workspace is a plus.
There is occasional travel with this position

PRINCIPAL RESPONSIBLITIES:
Assists with formulation of project objectives, establishing project schedules, soliciting end user input, developing procedures to monitor project processes/results and overseeing implementation.
Manages scopes of work and time lines on multiple projects simultaneously.
Manages complete solution development life cycle of all assigned projects, including analysis, design, construction and implementation.
Assists in testing, training and implementing the newly developed systems.
Interacts with a larger team(s) of personnel to more extensively collect and document project requirements and provide proactive vs. reactive project management.
Translates project requirements into detailed technical specifications for developers
Conceptualizes and prepares for process redesign and systems integration.
Performs project process and progress reviews/audits; makes recommendations for project improvements and identifies best practices methodologies.
Ensures adequate communication is maintained throughout the enterprise regarding project status and priorities.
Develops strong and cooperative relationships with key project sponsors and team members.

EDUCATION REQUIREMENTS:

4 year degree in Computer Science or relevant field preferred

TECHNICAL SKILLS:
Understanding of web applications and data management technologies
Five (5) to ten (10) years of IT project management and/or technology product development experience
Must be able to work effectively with cross functional groups and participate in complex problem solving processes.
Must be proficient with project management tools and software like MS Project. Candidates will use some other proprietary tools.

ACCOUNTABILITY/DECISION MAKING:
Ability to analyze business problems and assist in design solutions.
Ability to establish and maintain a high degree of customer satisfaction.
Ability to work under stressful conditions.

COMMUNICATION SKILLS
Ability to maintain confidentiality and security of vital project/customer information.
Ability to communicate in written and verbal forms and to provide effective technical translation when necessary.
Ability to establish and maintain positive working relationships with other employees.