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IT - Production Second Level Support

Eingestellt von RM IT Professional Resources AG

Gesuchte Skills: Support, Sql, Oracle, Client

Projektbeschreibung

IT - Production Second Level Support wanted for our Zurich based client in the banking sector.

YOUR EXPERIENCE/SKILLS:

- Bachelor's degree in computer science, computer engineering or a related technical field
- 5+ years of proven working experience as second level support as well as 3+ years of experience working in IT ideally in a financial sector
- Expertise in IT customer service and problem management resolution
- Solid working experience in a service orientated environment as well as knowledge of complex troubleshooting in a mission critical production environment
- Proficiency in Unix as well as experience with SQL querying (Oracle/Microsoft SQL)
- Languages: fluent English both written and spoken, German would be a big plus

YOUR TASKS:

- Establishing and supervising multi-functional teams during disruptions of customer service, configuration management, deployment of new feature and implementation of new product
- Upgrading codes independently as well as preparing constant suggestions for process improvement
- Comprehending multiple subject matter areas of responsibilities along with analysing and Scripting best practices within subject matter areas of expertise
- Sustaining and filing standard operating procedures as well as troubleshooting highly technical issues
- Providing day-to-day 2nd Level technical support on broad various software applications in addition to identifying knowledge, performance and quality gaps within the team
- Assuring that incidents having an adverse impact are accurately escalated and resolved as well as applying software application improvements, including monitoring and automation

START: ASAP
DURATION: 6MM++
LOCATION: Zurich, Switzerland
REF.NR.: BH8860

Does that sound interesting? Does that sound like a challenging opportunity to you? Then take the next step and send us your CV as a Word Document and a daytime contact telephone number.

DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.

GOING THE EXTRA MILE

NEW TO SWITZERLAND?

In case of successful placement, we support you with:

- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and many more

Projektdetails

  • Einsatzort:

    Zürich, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    6 months++

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

RM IT Professional Resources AG