IT Production 3rd Level Support

IT - Support - Production Support - Unix - SQL - contract - Zurich

For one of our clients in Zurich we are currently looking for an IT Production Supporter for a contract position with a longterm prospect.

Tasks:

- Managing communication with internal clients within the Business and other IT teams (eg Application Development, Technology Infrastructure Services)
- Own and manage incidents through to resolution including investigating complex problems involving multiple systems and involving other IT teams as required
- Act as a leader during major incidents - helping to engage other teams as required and driving resolution of incidents having major impact to our business
- Act as a key stakeholder within development projects to ensure quality within software delivery and onboarding of knowledge from Application Development teams
- Performing out-of-hours work as required within a compensated and pre-allocated shift to provide support for application deployments and support of critical batch jobs/overseas businesses

Your profile:

- Experience with Unix (eg handling files, searching logs, checking processes)
- Experience with SQL querying (Oracle/Microsoft SQL)
- Strong team player
- Fluent in English

If you are interested in a role in the beautiful city Zurich, where you can go skiing during winter and swimming in the lake during summer, we look forward to receiving your application!