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IT Procurement Expert
Eingestellt von e-resourcing Limited
Gesuchte Skills: Sales, Design
Projektbeschreibung
IT Procurement expert
Context
The Excite program will transform the professional market towards a simplified (industrialized) environment requiring transformation of product/service portfolio and business processes, and implementation of a new IT landscape. It will support the EBU (Enterprise Business Unit) core customer/partner interactions & internal processes and will as such enable EBU to realize its strategic growth, retention, customer experience & internal efficiency objectives, while contributing directly to the digital transformation of customer/partner interactions.
The Excite program will as well influence the relevant processes and will deliver the required solutions to interact with the mass market landscape.
The program will be constructed based on 6 tracks, delivering the core domains of functionality & processes to develop & run the converged Telco-ICT business for Corporate & ME customers.
Track 1, Commercial Customer Interactions: will deliver tools & simplified processes for CRM, lead & opportunity mgt, sales funnel & salesforce mgmt. offer configuration & quoting, contracting & order intake
Track 2, Solution Design to Provisioning: will deliver systems for the design of the end-to-end convergent industrialized solution for the customer, decomposition of orders, orchestration of order execution (manual & automated tasks), configuration of needed platforms & the transition to (self-)servicing
Track 3, Servicing: will renew the toolset for a convergent customer incident, problem & change mgt, and will provide digital tracking & reporting capabilities for customers and agents & partners
Track 4, Invoicing: will deliver convergent invoicing for Telco services, converged ICT projects & services, cloud services & equipment delivery. The solution set will also serve invoicing of resellers, partners & CWS OLO's (for non-regulated services)
Track 5, Digital: will ensure a coherent & consistent digital experience across the tracks 1 to 4 and deliver common portals, reporting tools (eg relevant 360° views) & digital enablers. The track will liaise with the transversal programs Digital Workplace as part of the necessary enablers (eg Identity & Access Mgt) will be delivered by those programs
Track 6, IT Eco-system: will deliver common components & enablers needed to run this new IT landscape, eg central data mgt tools, Middleware, business transaction
acts as a business partner meaning developing continuous relationships with internal stakeholders
Applies the existing procurement policies;
Contributes to cost optimization initiative;
Your profile
Procurement expert with a soft spot for Law and IT
Proven track record in IT procurement with a working experience of 5 to 10 years with sound experience in SAAS-agreements and SI partnership agreements,
Can operate independently; pragmatic and result driven;
Languages: Dutch and/or French; and English
Context
The Excite program will transform the professional market towards a simplified (industrialized) environment requiring transformation of product/service portfolio and business processes, and implementation of a new IT landscape. It will support the EBU (Enterprise Business Unit) core customer/partner interactions & internal processes and will as such enable EBU to realize its strategic growth, retention, customer experience & internal efficiency objectives, while contributing directly to the digital transformation of customer/partner interactions.
The Excite program will as well influence the relevant processes and will deliver the required solutions to interact with the mass market landscape.
The program will be constructed based on 6 tracks, delivering the core domains of functionality & processes to develop & run the converged Telco-ICT business for Corporate & ME customers.
Track 1, Commercial Customer Interactions: will deliver tools & simplified processes for CRM, lead & opportunity mgt, sales funnel & salesforce mgmt. offer configuration & quoting, contracting & order intake
Track 2, Solution Design to Provisioning: will deliver systems for the design of the end-to-end convergent industrialized solution for the customer, decomposition of orders, orchestration of order execution (manual & automated tasks), configuration of needed platforms & the transition to (self-)servicing
Track 3, Servicing: will renew the toolset for a convergent customer incident, problem & change mgt, and will provide digital tracking & reporting capabilities for customers and agents & partners
Track 4, Invoicing: will deliver convergent invoicing for Telco services, converged ICT projects & services, cloud services & equipment delivery. The solution set will also serve invoicing of resellers, partners & CWS OLO's (for non-regulated services)
Track 5, Digital: will ensure a coherent & consistent digital experience across the tracks 1 to 4 and deliver common portals, reporting tools (eg relevant 360° views) & digital enablers. The track will liaise with the transversal programs Digital Workplace as part of the necessary enablers (eg Identity & Access Mgt) will be delivered by those programs
Track 6, IT Eco-system: will deliver common components & enablers needed to run this new IT landscape, eg central data mgt tools, Middleware, business transaction
acts as a business partner meaning developing continuous relationships with internal stakeholders
Applies the existing procurement policies;
Contributes to cost optimization initiative;
Your profile
Procurement expert with a soft spot for Law and IT
Proven track record in IT procurement with a working experience of 5 to 10 years with sound experience in SAAS-agreements and SI partnership agreements,
Can operate independently; pragmatic and result driven;
Languages: Dutch and/or French; and English
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Marketing/Vertrieb, Medien/Design