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IT Lead

Eingestellt von Synectics

Gesuchte Skills: Support, Oracle, Citrix

Projektbeschreibung

Plans and coordinates all aspects of technical/infrastructure build (install, configure, change management, support testing activities, implement, support and engage from design through initiation and delivery.

- Coordinate the build of all project environments.
- Create cutover, back out and implementation plans for the combined project.
- Create Operations time lines.
- Support applicable migration efforts for data migration from Legacy platforms to new systems.
- Validate system configurations and create support matrixes.
- Responsible for production cutover planning and cutover activities.
- Analyze requests and seek additional detail required for prioritization and proper routing.
- Coordinates and directs the activities of build team according to the priorities set by the plan.
- Applies technical knowledge to drive and/or resolve highly complex technical issues.
- Partners with members of project team and other IT teams as appropriate to expedite the activities required by the IT lead role. (12) Identifies potential escalations and proactively alerts management, leads escalation and resolution process.
- Develops, defines and coordinate execution of technical build schedule, activities, budgets and deliverables.
- Coordinates and communicates on activities among internal technical groups.
- Monitors work of assigned team, providing technical and analytical support and direction.
- Manages risks, issues/problems, and activity progress to ensure goals are achieved. Assists with problem resolution or risk mitigation as needed.
- May manage the integration of vendor/subcontractor tasks, and track and review vendor/subcontractor deliverables, if appropriate for the scope.
- Conducts documentation activities to formalize and communicate the delivery acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement.
- Performs additional related duties as assigned.

SKILLS:

Candidate must be willing to work at multiple locations (CT, MA and NH) and also be able to work effectively with developers, testers, clients and other management personnel across geographies.

- Qualified candidate is expected to have extensive experience in leading large technical build efforts involving Real Time systems, COTS applications, custom applications and interfaces.
- Expertise is required in build coordination, build tracking (metrics) and reporting.
- Candidate is expected to have strong analytical and problem solving skills.
- The candidate will attend project meetings and design sessions.
- Candidate should be outgoing and enjoy working on a team.
- Individual in this position must demonstrate strong communication skills, including written, verbal and interpersonal skills.
- In addition to exceptional organizational and analytical skills, the successful candidate must demonstrate strong customer focus, team skills and project management skills.
- A proven track record of producing quality results within stringent timelines is required.

CANDIDATES MUST HAVE THE FOLLOWING EXPERIENCE/SKILLS:
(1) A Bachelor's degree is required, preferably in Information Technology.
(2) Minimum 10 years of experience in an IT related environment.
(3) Minimum 5 years of experience in technical infrastructure disciplines.
(4) Proven track record in large scale lT integration projects.

EXPERIENCE PREFERRED:
(1) Telephony Infrastructure.
(2) Call Center Technologies.
(3) IVR Technologies.
(4) Networking Technologies.
(5) AEI (application Enterprise Integration) technologies.
(6) CTI.
(7) Implementation Planning.
(8) Test Environments.
(9) Integration Testing.
(10) SaaS based Call Center and Telephony solutions.

EXPERIENCE WITH THE FOLLOWING IS A PLUS:
(1) Windows Server/VMWare.
(2) Citrix/Provisioning.
(3) Oracle Database/RAC/EBS.
(4) Oracle Methods.
(5) Security technology.
(6) HP Quality Center.
(7) HA onsite & Disaster recovery/facility failover configuration.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Synectics