IT Helpdesk Associate Job

IT HELPDESK ASSOCIATE needed for a contract opportunity with Yoh's client located in Boise, ID.

The Big Picture - Top Skills You Should Possess:

- Tier 1 IT Helpdesk Troubleshooting for Windows OS
- Experience with break/fix computer support

What You'll Be Doing:

- Provide desk side support for users on Microsoft Operating Systems
- Provide initial Tier 1 computer helpdesk support
- Answer initial calls from network users for break/fix, troubleshooting support
- Open initial tickets, isolate and/or escalate technical issues

What You Need to Bring to the Table:

- Secret level clearance
- Certified: CompTIA Security+, CompTIA A+ and/or CompTIA Network+
- Minimum one (1) year of Information Technology support
- Minimum one (1) year of customer service support

Bonus Points! Otherwise Known As Preferred Qualifications:

- Familiarity with Military Protocol
- Military Information Technology experience

What's In It For You?

- Experience working on Enterprise level secure networks
- Potential for clearance upgrade

GET HIRED, APPLY NOW!

RECRUITER: Jeff Windham

Yoh, a DayJ2W: GOV; J2WVETJOB

Tax Term: CON_W2J2WYOHFED

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YFS/Aviation: IT & Telecom