IT Field Resource Coordinator - 3 Months Contract - Homebush

Would you like a career in IT? Do you have experience working in a call centre environment? If this sounds like your current situation, then this role is for YOU! An exciting opportunity exists to join a leading IT provider where there is a great culture, fantastic team spirit and is an ideal stepping stone in your IT career!

The operators on the customer service desk are on the break/fix part of the business. Basically, the operator will be taking inbound calls/email requests and logging them into the system. These calls and emails will be related to customer queries.

To be suitable for this role, you will need:

- Excellent customer service skills
- Basic experience working in an IT helpdesk environment would be highly desirable
- Experience using a call logging system, highly desirable
- Strong problem solving skills
- Team player attitude
- Intermediate computing skills (Windows O/S, Internet Explorer, MS Office)
- Sound communication skills

Take that step and get your foot in the door! Apply now and send your CV to Sean.

*Due to the high amount of application response at the moment for these role, only suitable candidates will be contacted*