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IT Desktop Support

Eingestellt von Harvey Nash IT Recruitment Switzerland

Gesuchte Skills: Support, Engineering

Projektbeschreibung

For a 3 month project with our client in Geneva, we are looking ASAP for an IT Desktop Supporter.

Position: Desk top Support/IT Support

Responsibilities

. Responsible for installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems in the French speaking area
. Installs and optimizes HW/SW/Networking product and configurations at customer sites
. May diagnose and resolve product performance problems
. Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance
. Takes responsibility for potential or desired follow-up services (Sales/Systems Engineering) or problem escalation
. Maintains a functional understanding of company service solutions

Required Skills

. IT Degree
. Previous experience (at least 2 years ) in the end-user support
. Previous experience (at least 2 years) in VIP users support
. Previous experience (at least 2 years ) in Software/Hardware support
. Knowledge of ITIL process
. Knowledge in networks
. French/English: Fluency both oral and written
. Excellent communication, people and interactive skills
. Excellent problem solving and analytical skills
. Ability to work on own initiative and within a team environment
. Ability to manage time effectively, prioritize requests and to work under pressure
. Experience handling multiple requests and queries at the same time
. A+ Certification will be appreciated (if not yet done, ready to make it)
. Swiss nationality or valid work permit

Personality

. enjoy working independently and self dependently
. self-confident
. excellent communication skills (VIP users)
. determined to getting thing accomplished

Projektdetails

  • Einsatzort:

    Genève, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Harvey Nash IT Recruitment Switzerland