Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.
Vakante Jobangebote finden Sie unter Projekte.
IT CRM Specialist (Veeva) (m/f)
Eingestellt von Hays aus Mannheim, Universitätsstadt
Gesuchte Skills: Sales, Consultant, Business intelligence, Marketing
Projektbeschreibung
REFERENZNUMMER:
293239/4
IHRE AUFGABEN:
-Act as the entry point for all the CRM & Data IT admin needs for the Commercial Excellence, Sales & and Marketing departments
-Manage incidents and service requests for the LOC and communicate results
-Engage directly and regularly with vendors to review open topics pertaining the CRM Veeva area (L1 and L2 of support)
-Support BI tool training
-Perform IT business analysis with the local operating countries to capture their unmet requirements
-Act as subject matter expert for all CRM territory alignment modules
IHRE QUALIFIKATIONEN:
-Strong technical understanding of CRM systems and commercial IT architecture, including knowledge of systems and technologies typically used by the pharmaceutical industry in the commercial space
-Experience supporting CRM applications
-Experience with Salesforce.com and/or Veeva platform strongly preferred
-Knowledge of CLM, Co-Browsing, Sample Management, Order Management, KAM/KOL Management, Social Media Integration, Digital & Tablet Solutions, Remote Medical Information, BW/BI processes and tools is beneficial
-Certifications in the area of Veeva, Business Intelligence, Territory Alignments and ITIL
WEITERE QUALIFIKATIONEN:
IT consultant
293239/4
IHRE AUFGABEN:
-Act as the entry point for all the CRM & Data IT admin needs for the Commercial Excellence, Sales & and Marketing departments
-Manage incidents and service requests for the LOC and communicate results
-Engage directly and regularly with vendors to review open topics pertaining the CRM Veeva area (L1 and L2 of support)
-Support BI tool training
-Perform IT business analysis with the local operating countries to capture their unmet requirements
-Act as subject matter expert for all CRM territory alignment modules
IHRE QUALIFIKATIONEN:
-Strong technical understanding of CRM systems and commercial IT architecture, including knowledge of systems and technologies typically used by the pharmaceutical industry in the commercial space
-Experience supporting CRM applications
-Experience with Salesforce.com and/or Veeva platform strongly preferred
-Knowledge of CLM, Co-Browsing, Sample Management, Order Management, KAM/KOL Management, Social Media Integration, Digital & Tablet Solutions, Remote Medical Information, BW/BI processes and tools is beneficial
-Certifications in the area of Veeva, Business Intelligence, Territory Alignments and ITIL
WEITERE QUALIFIKATIONEN:
IT consultant
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
Marketing/Vertrieb, Organisation/Management