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IT Change Co-Ordinator
Eingestellt von Options9
Gesuchte Skills: Support
Projektbeschreibung
POSITION: IT CHANGE CO-ORDINATOR
KEY SKILLS: CHANGE MANAGEMENT, INCIDENT MANAGEMENT, ITIL PROCESSES
LOCATION: SCARBOROUGH
TYPE: CONTRACT - 6 MONTHS
Working for a large IT Service Company you will co-ordinate Change Management practices for the infrastructure support team
Experience:
-Background in technical support with more than one year's experience with Change Management or Incident Management
-Strong knowledge of ITIL processes, ITIL Certification preferred
-Excellent communication and customer service skills
Responsibilities
-Change coordinators will work with the customer to co-ordinate changes.
-Assign resources to work on changes
-Schedule times to work on changes
-Follow up on successful changes
-Keep the change record and incidents updated
-Change and Incident co-ordination
KEY SKILLS: CHANGE MANAGEMENT, INCIDENT MANAGEMENT, ITIL PROCESSES
LOCATION: SCARBOROUGH
TYPE: CONTRACT - 6 MONTHS
Working for a large IT Service Company you will co-ordinate Change Management practices for the infrastructure support team
Experience:
-Background in technical support with more than one year's experience with Change Management or Incident Management
-Strong knowledge of ITIL processes, ITIL Certification preferred
-Excellent communication and customer service skills
Responsibilities
-Change coordinators will work with the customer to co-ordinate changes.
-Assign resources to work on changes
-Schedule times to work on changes
-Follow up on successful changes
-Keep the change record and incidents updated
-Change and Incident co-ordination
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Sonstiges