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IT Capacity&performance Manager, French Speaking, Brussels

Eingestellt von Whitehall Resources Ltd

Gesuchte Skills: Oracle, Erp, Sap

Projektbeschreibung

IT Capacity And Performance Manager With French And English, Based In Brussels

Whitehall Resources are currently looking for an IT Capacity And Performance Manager With French And English, Based In Brussels

Start date: 01/02/2017
Duration: 6 months, possible extension thereafter
Location: Brussels, Belgium
Languages: French AND English
Rate: up to 65 EUR/hour all in
Assignment percentage: 100%

Key skills
- Knowledge of ITIL; professional CMIS tools; LEAN would be a plus
- Expert in Infrastructure Capacity Management (ITIL/TCM process) and modelling Forecast mechanisms
- Knowledge of multiple infrastructure platforms
- Preferably experience with virtualisation technologies like V-Blocks, Cloud; familiar with business applications like electronic banking, mobile banking
- Problem Solver with experience in addressing e2e Infra issues
- Experience in working with an external supplier for Infrastructure Management services
- Fluency in French and English- mandatory, Dutch - desirable

Responsibilities
- Ensuring that the required infrastructure capacity for running the bank's applications is provided, at the right time and in a cost effective way, and in coherence with the bank's policies/requirements
- Matching the capacity of the IT services and infrastructure with the current and future identified needs of the business through appropriate scalability
- Managing the complete spectrum from design and planning of service capacities through the operational aspects of service capacity

Principal assignments

* Collect data from activities, incidents, releases, events related to performance and infra capacity to be able to create an overall view of guaranteed infra capacity for the different IT domains.
* Collect performance and capacity data from Capacity Analysts in the different technical domains or from the external supplier. Make descriptions of monitoring and reporting needs towards external suppliers.
* Create and present monthly service capacity reports for critical services based on infrastructure performance monitoring towards the functional domains.
* Forecast the required evolution of the infra assets and develop a forecasting model based on the historical data and business projections.
* Establish and maintain KPI's
* Define and follow-up actions in case of capacity incidents and problems
* Key actor in defining/evolving Technical Capacity Management processes using ITIL principles and enforce application of the processes in the IT domain.
* Expert contribution to select and set-up a Capacity Management Information System (CMIS) tool.

Principal responsibilities:

* Keep the business informed of the capacity status of the critical services
* Contribute to the TCM process in order to fulfil the TCM mission and business requirements
* Contribute to a proactive management of the infra capacity by defining appropriate actions in case of incidents, highlighting unusual behaviour, etc.
* Create a forecast on infra capacity needs towards the external supplier
* Contribute to the establishment of an effective relationship with the bank's external supplier responsible for the Data Centres and the IT infrastructure

Whitehall Resources are leading ERP Recruitment specialist in the provision of SAP, Oracle & IT recruitment in the UK and Internationally

Projektdetails

  • Einsatzort:

    Brussel, Belgien

  • Projektbeginn:

    asap

  • Projektdauer:

    6 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung, SAP Entwicklung

  • Skills:

    oracle, erp, sap

Whitehall Resources Ltd