IT Business Analyst- Pharmaceuticals

A leading pharmaceuticals company require an experienced IT Business Analyst to participate in 5 key aspects of an Analyst role:

- Strategic planning: to identify and document the organization's business needs
- Business model analysis: to define the organization's policies and technology approaches
- Process design: to standardize the organization's workflows
- System analysis: to interpret business rules and requirements for technical systems
- System support: to identify opportunities for improvement and to resolve issues in current systems

THE BA KEY ACTIVITIES WILL ALSO INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

- Contribute to the Commercial IT Information Management (Rare Diseases, GI, Ophthalmology also aligned by key International Regions) delivering business objectives and to ensure high-quality, flexible and customer-focused operations, adheres to legal, regulatory requirements and fully meets Security standards
- Ensures robust communications with International Commercial & IT leadership teams to ensure services and programs are well understood, fully resourced and supported and actively supports the agreed Strategy Business & IT Strategy
- Ensures fully developed business cases for all investments, aligns recommendations with Global IT standards, establishes feasibility and resource requirements, and develops budget requirements and accountabilities
- Contribute to the development of a long term International Commercial IT roadmap and architecture to ensure investments in new capabilities are fully in sync with the overall agreed Strategy Business & IT Strategy
- As a member of the International Commercial IT Business Partnership Team, leads and manages select global processes/programs related to Commercial IT to achieve business objectives. Work collaboratively to support and improve business performance and capabilities and ensure we fully leverage business investments
- Committed to continuous improvement, proactively identify and evaluate opportunities for business driven technological innovation and development.

EDUCATION AND EXPERIENCE REQUIREMENTS

B.A. or B.S./M.S. in Computer Science or relevant discipline

5-7 years' experience in IT services & operations with 5+ years of supervisory and project management experience in an international IT operations environment.

Experience in pharmaceutical industry required particularly in a Commercial function

Experience consulting and working in complex, global Matrix organization is preferred

KEY SKILLS, ABILITIES, AND COMPETENCIES

Depending on the assignment, this role may be required to work independently, lead others in a team environment, or participate as a team member. The successful candidate must be able to work effectively in all three situations.

Demonstrated skill in the areas of:

- Critical thinking and problem solving
- Documenting complex business requirements and translating those to investment proposals

Demonstrated application of planning and evaluation.

Demonstrated application of business case development.

Demonstrated knowledge of customer service fundamentals such as methods to solicit feedback, obtain requirements, weigh and prioritize their requirements, and differentiate between constituencies in a customer base.