Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.
Vakante Jobangebote finden Sie unter Projekte.
IT Access Management Agent
Eingestellt von Safir Consulting
Gesuchte Skills: Support
Projektbeschreibung
Job Description
- Handling of all incidents and service requests in scope of the IT Access management team
- IT Access Management is based on scripts and on procedures
Knowledge, Skills and Experience:
- Preferably experience in an administrative support environment
- Organized and well structured
- Affinity with IT technology, especially access management related
- Strong customer/end-user orientation
- Strong communication skills, both spoken and written
- Functional knowledge of IT support tools and reporting
- Familiar with the fundamentals of IT Service Management and SLA's
- Bilingual French-English
Education, Qualifications:
- ITIL v3 Foundations certified is a plus
Offer
Full-time and long-term mission
Interested?
Send your CV to Filipe de Sousa by email or call for more information
- Handling of all incidents and service requests in scope of the IT Access management team
- IT Access Management is based on scripts and on procedures
Knowledge, Skills and Experience:
- Preferably experience in an administrative support environment
- Organized and well structured
- Affinity with IT technology, especially access management related
- Strong customer/end-user orientation
- Strong communication skills, both spoken and written
- Functional knowledge of IT support tools and reporting
- Familiar with the fundamentals of IT Service Management and SLA's
- Bilingual French-English
Education, Qualifications:
- ITIL v3 Foundations certified is a plus
Offer
Full-time and long-term mission
Interested?
Send your CV to Filipe de Sousa by email or call for more information
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
Sonstiges