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IS Support Officer

Eingestellt von Huxley Associates aus Frankfurt am Main

Gesuchte Skills: Support, Client

Projektbeschreibung

IS Support Officer

Client: Gallery

Type: Contract

Duration: 3 Months contract

Location:London

Sector: IT

Rate: £21000-£26000

Working as a team of Support Officers to ensure the rapid resolution of IT problems and queries reported to the Help Desk and to deliver new technology and system updates to an agreed schedule.

Providing 1st line technical hardware and software support to IT users; day-to-day running of the Gallery IS Helpdesk and liaising with 3rd party support companies where necessary.

User support and training on standard applications such as Microsoft Office and Outlook, as well as specific Gallery applications.

Undertaking the routine activities required to keep the public information (ArtStart and Scala) systems operational, including:

-Regular inspection of the ArtStart screens around the building, keeping a log of all issues, referring problems to other departments as necessary and liaising with third-party companies.
-Ensuring all hardware, including audio devices and printers, is fully operational at all times.

Experience:

Essential:

* Knowledge of MS Office applications
* Using MS Windows 7 operating systems in a networked environment

Desirable:

* Experience of working in an IT support or helpdesk role.
* Experience of Mac applications and Mac OS X.
* Experience of Windows Server 2008
* Experience of Scala InfoChannel or other digital signage system

Knowledge:

Essential:

* User administration using Microsoft Active Directory.
* Technical understanding of Ethernet networks.

Desirable:

* Basic understanding of database technologies.

Skills and Abilities:

* The ability to prioritise your own work.

* Good interpersonal skills and the ability to communicate effectively with both technical colleagues and non-technical gallery staff.
* The ability to share knowledge within the IS team.
* Self-motivated but able to work in a team environment. The IS department is a small one and a "hands on" approach will be required.

Sthree UK is acting as an Employment Business in relation to this vacancy.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Huxley Associates

  • Straße:

    Neue Mainzer Strasse 46-50

  • Ort:

    60311 Frankfurt am Main, Deutschland