IS Coordinator

An exciting opportunity for an IS Coordinator is available in Brussels, to take part in a 4 years duration European Framework kicking off shortly.

Tasks:

User Documentation

- Conception and organisation of user documentation for information systems
- Coordination of wiki and collaborative sites or social networks
- Coordinate documentation with business stakeholders
- Guidance regarding the use of information systems
- Review end user communications and release notes
- Participation in user, service and project meetings
- Coordination of training teams
- Organisation of trainings
- Conception and management of information systems trainings

Support

- Coordination of support teams
- IS Service management
- Management and follow-up of user requests
- Contribute to design, improvement and implementation of support processes and methodologies
- Coordination with the analysis, development, testing and project teams
- Follow-up of service quality
- Management of incidents related to information systems
- Organisation of reporting, follow-up and report on KPI

Test

- Coordination of testing teams
- Testing project capacity planning
- Risk assessment
- Test plan validation and follow-up
- Coordination with the analysis, development, testing and project teams
- Organise coordination meetings within team and with other teams
- Review of test cases, test scripts and scenarios
- Assuring compliance within the test team with the test processes and methodologies
- Reporting on design and execution progress and test results; presentation and publication of test results
- Contribute to design, improvement and implementation of test processes and methodologies
- Design regression test strategies
- Maintenance of test script repositories
- Coaching

We are looking for candidates with the following profile:

Education and experience:

- University studies of at least three years attested by a diploma in a relevant subject or completed secondary education (and additional experience)
- Minimum 4 years professional experience (in the case of university degree)
- Minimum 8 years professional experience (in the case of secondary education)
- Ability to cope with fast changing technologies used in application developments
- Ability to participate in multi-lingual meetings, ease of communication
- Experience in a multi-cultural environment and team work, rapid self-starting capability
- Experience with IS Quality and Audit
- Maven, MS Office, MS Project,UML
- Software Maturity Models is a must

We kindly ask interested candidates to send us their CV quoting reference BH543.