International CRM Lead (m/f)

REFERENZNUMMER:

369261/1

IHRE AUFGABEN:

-Responsible and accountable for driving the implementation of the International CRM strategy across all regions and locations to support the client business
-International CRM strategy & roadmap definition
-CRM platform expansion and alignment with key business processes such as cycle planning and territory alignment
-Data acquisition, governance, and management of business requests
-Clear definition of training and aids for CRM users
-International Reporting across locations, regions and HQ

IHRE QUALIFIKATIONEN:

-A Bachelor’s degree or equivalent
-Profound experience in CRM with demonstrated ability to analyze, interpret and explain systems and approaches for customer data to enable business decisions
-Good working knowledge of pharma sales force and marketing roles and responsibilities
-Demonstrate in-depth understanding of Sales and Marketing expectations and requirements, specifically around CRM management and reporting
-Demonstrable capability in managing cross-functional projects, including Sales Force Automation and Business Intelligence
-Demonstrated capabilities managing vendor relationships
-Demonstrated capabilities in understanding sales representatives, line managers and general manager’s needs to be addressed within the CRM project

WEITERE QUALIFIKATIONEN:

Project manager, IT consultant