Internal Sales Representative

Internal Sales Representative - Loughborough - 3 Month initial contract - £10.23 per hour (£19,950 basic, £28500 OTE)

Our client is seeking an Internal Sales Representative to be based in Loughborough on an initial 3 month contract.

Job Description:
*Proactively selling dental products via the telephone.
*Calling end users of competitive products to sell the features and benefits to convince them to switch.
*Delivering specific targeted telesales campaigns.
*Carrying out follow up calls for marketing campaign responses with a view to generating sales.
*Following up on specific promotions to increase success rates and drive sales.
*Managing telephone only promotions to drive incremental sales.
*Making follow up outbound calls for sample requests and identifying opportunities for sales.
*Working in collaboration with Territory Managers, being the key point of contact for identified accounts over the phone and responsible for the sales performance of those accounts.
*Management of customer relationships via the phone to encourage loyalty and prevent erosion.
*Managing the inbound phone line and resolving customer issues and enquiries.
*Talking knowledgeably about products and their applications in order to generate sales.
*Providing cover for the Territories via the telephone in times of absence.
*Generating qualified leads for the field based sales team.
*Keeping an accurate and comprehensive customer database, achieving targets of in excess of 95% data quality.
*Recording all customer interactions.
*Management of the ordering of promotional stock for customers
*Keeping an up to date awareness of the market and competitor trends and developing new working patterns accordingly.

Skills and Experience:
*Previous call centre experience with strong customer focus.
*Good understanding of the sales process & a proven track record of delivering sales to forecast.
*Understanding of dental market products.
*Challenger mindset, self-motivated, tenacious & driven.
*Ability to build relationships with external partners eg Channel Partner Sales Reps/Telesales Staff.
*Strong time management & organisation skills.
*Ability to prioritise and be flexible in adjusting where necessary.
*Account Management experience.
*Negotiation skills.
*Siebel CRM experience.
*Team Player.