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Installation Technicians
Eingestellt von CompuCom
Gesuchte Skills: Support, Ip, Tcp, Network
Projektbeschreibung
RESPONSIBILITIES:
- Install, configure and upgrade (IMAC) of Access Devices: Personal Computers, Desktops, Blade server, server racks and POS devices, and related peripherals
- Support varied Operating Systems including command line Scripting
- Perform back out and recovery duties
- Perform system image and software by utilizing the customer scripts
- Verify software images
- Troubleshoot hardware and software related problems for the end users
- Perform installation break-fix activities providing installation warranty support
- Resolve problems within a identified service level agreement time frame
- Provide end-user training on new installations and answer "how-to" questions
- Maintain hardware sparing inventory requirements
- Perform installation reporting requirements meeting deadlines
- Interface with the customers support desk while performing problem resolution
- Interface with internal and external support desks to obtain technical assistance
- Provide warranty coordination
- Determine users' requirements prior to IMAC performance
- Maintain a high quality clean job site
REQUIREMENTS:
- CompTIA A+ certified for the Lead role
- 2 to 5 years' experience as a Deskside Support Technician required
- Demonstrated knowledge to support varied Operating Systems including command line Scripting
- Demonstrated knowledge of personal computer hardware installation and configuration
- Demonstrated knowledge of blade server hardware and configuration
- Ethernet network topology experience and TCP/IP proficiency an asset
- Demonstrates great interpersonal skills
- Demonstrates ability to work in a team environment
- Ability and willingness to work shift rotations as required
- Ability to lift up to 50lbs when moving/installing various computer/electronics devices and peripherals
- Experience in retail industry a plus
- MUST have own reliable transportation and a clean driving record
- MUST BE WILLING TO COMMUTE UP TO 240 MILES PER DAY
- TECHS WILL BE WORKING SHIFTS STARTING WORK AT 3:00AM
*CompuCom is an Equal Opportunity Employer.*
Projektdetails
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Einsatzort:
Charlotte, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges