Infrastructure Supporter

INFRASTRUCTURE SUPPORTER

Keywords: IT, hardware, SLA, Citrix, vcs, vdi,

Our client is an international Bank in Zurich and currently executing several key projects.

We are looking for a Contractor/Consultant who is responsible for a rollout of new Hardware single workplaces as well as bulk rollout for the entire Bank.

TASKS:

- Move of work desk, replace defect components (PCs, Laptops, printers, faxes &
- Phones)
- Support end user on site with related issues which cannot be dealt with by the SD
- agents.
- Manage second level support for the respective area.
- Staging of desktop Computers and migration from old to new platform
- Work towards SLA settings for the area

REQUIREMENTS:

- Expert in current Hardware components (HP & Lenovo)
- Profound knowledge of Windows XP (current platform) & Windows 7 (future platform)
- Working experience in Banking and/or Financial Services
- Good knowledge of Office 2010 and newer
- On-Site user training on standard software and PC configuration
- Analytical skill to identify issues around the supported components
- Use of deployment tools, such as Altiris
- Professional behaviour in relation to internal clients in the banking industries
- Good communication skills and experience in dynamic environments
- Good knowledge of current PC architecture.
- Ideal has also some experience with Thin Client environments as well as Citrix/VCS/VDI
- Fluent English language skills spoken and written

This is a fantastic contract opportunity to join a leading financial firm, working within an exciting and fast paced environment.

Start Date is 01.12.2015 - Contract length is 1 year.

I am looking forward to receive your CV.

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