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Infrastructure Service Delivery Manager Job

Eingestellt von Yoh

Gesuchte Skills: Support, Network, Linux, Client

Projektbeschreibung

INFRASTRUCTURE SERVICE DELIVERY MANAGER needed for a CONTRACT opportunity with Yoh's client located in Irving Texas.

TOP SKILLS YOU SHOULD POSSESS:

- Service Delivery Management experience
- Infrastructure Experience

WHAT YOU'LL BE DOING:

- Oversee, direct and manage all aspects of outsourced service delivery related to the organization's technological infrastructure, including operating system management, capacity planning, business continuity, technical support, systems integration, data center operations, networking/telecommunications, desktop support and other technology platforms shared across the organization.
- Continuously assess technology developments and products, best practice techniques, processes and procedures that could add value or improve infrastructure service delivery. Provides technical expertise for complex operational related issues and maintains the stability of daily operations.
- Identifies and evaluates technical solutions addressing both short and long term business initiatives
- Review infrastructure service portfolio technology and services for remaining useful life and prepare plans for "refresh." Evaluate potential options for improving, replacing or sourcing individual tower configurations in support of the business.
- Collaborate with service providers to develop infrastructure technology and service portfolio improvement plans. Ensure that root-cause analysis is done appropriately to ensure continuous improvement of infrastructure service portfolio.
- Directs the use of equipment for capacity planning, maintenance and diagnostic purposes
- Initiate, evaluate, process and execute requests for infrastructure service portfolio projects.
- Manage technical staff as they work with service provider to develop high level technical specifications and project costs.
- Coordinate with internal teams and service providers to ensure infrastructure service projects are planned, executed and achieve business/cost objectives.
- Analyze and validate provider estimates at appropriate times during the project planning and approval process.
- Oversee progress of the joint project team by way of project review checkpoints at appropriate points in the project timeline.
- Assure compliance with enterprise IT policy, process, procedures and controls by internal staff and service providers.
- Collaborate with and coordinate all service provider performance related issues through the Vendor Management Office.
- Work with end-users, enterprise stakeholders and the IT staff on Acceptance Testing and project deployment.
- Directly supervises one or more Manager of Infrastructure Services Delivery to include Application Support, Solution Architecture, DBA, and outsource providers.

WHAT YOU NEED TO BRING TO THE TABLE:

- Ability to provide management direction through outsourced serviced providers.
- Proven project management, time management, and conflict resolution/management skills.
- Demonstrated leadership and decision-making.Strong communications, presentation, and organizational skills.
- Strong teamwork and interpersonal skills; ability to communicate and persuade at all management levels and thrive in a cross-functional environment Have a strong understanding of multiple platforms (Linux and Windows) and a strong understanding of networks
- Strong knowledge of public/private cloud and virtualization concepts
- High level knowledge of network disciplines to include knowledge of Routers, Switches, load balancers and Firewalls
- Fundamental concepts of enterprise storage including SAN, NAS, NFS and CIFS

EDUCATION AND/OR EXPERIENCE

- Bachelor's Degree in Computer Science, Information Systems, or other related field with at least 8 years of IT work experience, to include at least 3 years of experience in managing multiple, medium to large, cross-functional teams or projects, in areas such as network design and administration, data center operations, database administration, and systems programming and administration

CERTIFICATES, LICENSES, REGISTRATIONS

- Certified Project Manager and/or hardware and software certifications that may apply are desired.

GET HIRED, APPLY NOW!

RECRUITER: BLAKE JOINES

Yoh, a DayJ2W: ENG

TAX TERM: CON_W2J2WBRDAL

Ref:

Branch: IT & Telecom

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Yoh