Infrastructure Architect

Infrastructure Architect

My banking client is currently hiring a Dutch or French speaking Infrastructure Architect for a very long project. The successful Infrastructure Architect will be working with the latest technologies and in a progressive environment. The initial contract will be for 12months +.

The role of the Infrastructure Architect is to make sure that the required infrastructure capacity for running the bank's applications is guaranteed, at the right time and in a cost effective way, and in coherence with the bank's policies/requirements.

The Infrastructure Architect needs to match the capacity of the IT services and infrastructure to the current and future identified needs of the business.

The Infrastructure Architect role focuses on the complete spectrum from design and planning of service capacities through the operational aspects of service capacity.

As a result of the successful implementation of the Infrastructure Architect's process, the organisation will benefit from the following improvements:

- IT always has the capacity to meet the expected (agreed) current and future identified needs of the business
- Scalability requirements of the business are understood and accommodated
- The cost of capacity acquisition is reduced by planning and optimizing capacity usage
- IT avoids Incidents caused by lack of capacity

The successful Infrastructure Architect will evolve in a small team environment with a central position, communicating and collaborating with most IT stakeholders according to the principle of virtual team.

PRINCIPAL ASSIGNMENTS:

- Collect data from activities, incidents, releases, events related to performance and infra capacity to be able to create an overall view of guaranteed infra capacity for the different IT domains.
- Collect performance and capacity data from Capacity Analysts in the different technical domains or from the external supplier. Make descriptions of monitoring and reporting needs towards external suppliers.
- Create and present monthly service capacity reports for critical services based on infrastructure performance monitoring towards the functional domains.
- Forecast the required evolution of the infra assets and develop a forecasting model based on the historical data and business projections.
- Establish and maintain KPI's.
- Define and follow-up actions in case of capacity incidents and problems.
- Key actor in defining/evolving Technical Capacity Management processes using ITIL principles and enforce application of the processes in the IT domain.
- Expert contribution to select and set-up a Capacity Management Information System (CMIS) tool.

PRINCIPAL RESPONSIBILITIES:

- Keep the business informed of the capacity status of the critical services.
- Contribute to the TCM process in order to fulfil the TCM mission and business requirements.
- Contribute to a proactive management of the infra capacity by defining appropriate actions in case of incidents, highlighting unusual behaviour, etc.
- Create a forecast on infra capacity needs towards the external supplier.
- Contribute to the establishment of an effective relationship with the bank's external supplier responsible for the Data Centres and the IT infrastructure.

REQUIRED KNOWLEDGE AND EXPERIENCE:

- Master or Bachelor, preferably with technical orientation (mathematics/physics/engineer )
- Knowledge of ITIL
- Knowledge of LEAN is a plus
- Expert in Infrastructure Capacity Management (ITIL TCM process)
- Expert in modelling Forecast mechanisms
- Experience with professional CMIS tools
- Knowledge of multiple infrastructure platforms
- Experience in working with an external supplier for Infrastructure Management services
- Preferably experience with virtualization technologies like V-Blocks, Cloud

Statistical background - Preferably familiar with business applications like electronic banking, mobile banking

SOFT SKILLS:

- Team player
- Quick self-starter, pro-active attitude
- Good communication and Influencing skills
- Problem solving skills
- Good analytical and synthesis skills
- Autonomy, commitment and perseverance
- Ability to work in a dynamic and quickly changing environment
- Imaginative, innovative
- Solution oriented
- Pragmatic, realistic
- Stress resistant

QUALIFICATIONS AND CERTIFICATIONS:

- Bachelor/Master or equivalent by experience
- ITIL for TCM is a plus

If you are interested in this role and would like to be considered for it, please send me your CV ASAP for immediate consideration.

If you are not interested in the role but know someone that may be interested or a good fit for it, please help me and them out by sending me their details or them the details of this role so they can get in touch with me about it.