Information Specialist for Application Support Job

INFORMATION SPECIALIST FOR APPLICATION SUPPORT needed for a CONTRACT opportunity with Yoh's client located in Anaheim, CA.

THE BIG PICTURE - TOP SKILLS YOU SHOULD POSSESS:

- MUST HAVE TWO TO FIVE (2-5) YEARS OF BUSINESS APPLICATIONS MAINTENANCE SUPPORT AND/OR DEVELOPMENT EXPERIENCE.
- Must have excellent communications and interpersonal skills, basic technical writing and documentation skills and the ability to multi-tasK

WHAT YOU'LL BE DOING:

- Act as the primary applications support contact in maintaining Famis system in terms of troubleshooting and resolving user issues and ensuring the existing interfaces with the ERP system are operating optimally.
- Provide production support for client applications by assisting in the development process or support maintenance.
- Learn Accruent's Famis Application to be able to provide production support to users of Famis Facility Maintenance Work Order System
- Troubleshoot and resolve issues from users of the Famis Work Order System or other client business applications
- Production support to the existing billing and payroll interfaces between the Famis Work Order System and Advantage Financial ERP system
- Implementation support for a new purchasing interface between the Famis Work Order System and Advantage Financial ERP system
- Interact with city staff and vendors in resolving issues and other business related matters

WHAT YOU NEED TO BRING TO THE TABLE:

- MUST HAVE TWO TO FIVE (2-5) YEARS OF BUSINESS APPLICATIONS MAINTENANCE SUPPORT AND/OR DEVELOPMENT EXPERIENCE.
- Must have excellent communications and interpersonal skills, basic technical writing/documentation skills and the ability to multi-task
- Must have working experience or knowledge in developing and maintaining reports using third party tools such as Crystal Reports, Oracle Discoverer or any other industry equivalent tool.
- Must have hands-on programming experience using SQL or any other equivalent programming language.
- Must have working experience in providing production support for business applications users or maintaining business applications like troubleshooting and resolving application related issue

BONUS POINTS! OTHERWISE KNOWN AS PREFERRED QUALIFICATIONS:

- Hands-on programming skills in any of the following: ASP, HTML, JAVA, .NET, CSS, mobile app development (iOS or Android) is a plus
- Working knowledge or familiarity with relational databases such as MS SQL Server or Oracle 11g is a plus
- Working knowledge in MS Office, Adobe Software Suite or components (ie Adobe Photoshop or Creative Suite) is a plus
- Working knowledge in website development and/or maintenance is a plus

WHAT'S IN IT FOR YOU?

- This position has a potential to be turned into a long term full time position.
- No travel

WHAT ARE YOU WAITING FOR? APPLY NOW!

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Contact us if you are an individual with a disability and require accommodation in the application process.

J2W: INFOTECH

TAX TERM: CON_W2J2WYOHFED

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Branch: IT & Telecom