Information Analyst

Responsible for all analysis of group level health and wellness information specifically centered on Health and Wellness products. This candidate will constantly engage in analysis activities related to self-reported and vendor reported data for wellness programs to enable customers to promote appropriate wellness strategies specific to their employee population.

ESSENTIAL FUNCTIONS

- Responsible for the development of group health and wellness reporting, analysis, special projects, and presentations.
- Acts as a business partner with Sales, Underwriting, Human Resources, IT and Marketing by coordinating, supporting and aligning health and wellness reporting with all other group reporting.
- Represents Business Intelligence in cross-functional activities that impact department operations.
- Prepares in-depth self-reported health and wellness reporting and analysis.
- Responds to ad-hoc requests.
- Actively contributes to the development and execution of an on-going health and wellness reporting and analysis modelling and impact to customers.
- Prepares health and wellness customer trends.
- Prepares and presents analytic reports and business recommendations to internal customers.
- Analyzes business needs and own design, development and maintenance phases for data collection and retrieval tools needed to enhance reporting (Microsoft Access databases, queries, pivot tables, etc.)
- Identifies appropriate comparator criteria and incorporates into reporting.
- Owns the retrieval of data sets to support reporting activities on a regular basis.
- Produces internal monitoring reports that allow quick understanding of programs' performance, needs, etc.
- Manages relationship and communication with business partners and vendors.
- Organizes and manages time to effectively prioritize the workload.
- Demonstrates significant skill in explaining technical information to non-technical audiences.
- Supports Sales during presentation or discussions to brokers/groups regarding all employer reporting.
- Helps provide the opportunity to improve customer satisfaction and positively impact business results.
- Supports coordination and analysis of health and wellness program life cycle and sales forecasting.
- Supports continual process improvement activities to ensure streamlined, systematic approach to group reporting while utilizing standard tools (automating existing reporting processes, fine-tuning available reporting tools, standardization of available processes to allow for "seamless" transitions into other applications)
- Provides staff support to the Manager of Wellness Services in a number of health and wellness analysis activities.

QUALIFICATIONS

- Bachelor's Degree in Economics, Business, Statistics, Public Health, Nursing or related field (MBA a plus)
- Minimum of three years of experience in analytic disciplines such as market analysis, data management, employer reporting, performance modelling, and trend analysis required
- Demonstrated ability to retrieve complex data sets from internal systems to support ongoing product enrollment analysis activities
- Demonstrated proficiency with data access/reporting tools such as Microsoft Excel, Microsoft Access, SQL (Oracle, SQL Server, Sybase), SAS, etc.
- Demonstrated ability to prepare complex models to report product-specific results
- Ability to think analytically, apply analytical techniques and to provide in-depth analysis and recommendations to employer groups using critical thinking and sound judgment
- Demonstrated ability to communicate effectively, verbally and in writing, with all levels of the work force
- Extensive experience working with complex PC software and systems
- Ability to participate in group level analytics needs assessments/meetings
- Ability to participate in a team atmosphere to achieve department goals and objectives consistent with corporate vision and strategies
- Ability to thrive in a fast-paced environment