Incident & Problem Coordinator/Analyst

Job Title: Incidentreview product design for compliance with engineering principles, company standards, customer contract requirements and related specifications. Evaluate and approve design changes, specification and drawing releases. Coordinate activities concerned with technical developments, scheduling and resolving engineering design and test problems.

Desired & Required Skills:
Must be knowledgeable in Information Technology Infrastructure Library (ITIL) Foundations, experience in the implementation of SV&T processes, procedures, and tools including Test Model Definition, Release Component Acquisition, Release Test, and Service Acceptance.

Required skills:
*Understand and work effectively in an IT Service Management environment
*Ability to work in an environment with evolving requirements and dynamic schedules
*Excellent communication skills (verbal and written)

Other desired skills:
*Leadership experience
*Strong analytical skills and ability to develop and recommend solutions for problems/issues
*Knowledge of government program lifecycles, processes and procedures
*Ability to interact effectively with internal and external customers and senior program management

If you are free for this contract and can travel to London on a daily basis then please send us your CV today!